Social Media Manager

Medik8; Borehamwood; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

Medik8 is seeking a Social Media Manager to drive brand awareness and engagement across social platforms. This role involves leading the social media strategy, managing content creators, and delivering impactful campaigns. The ideal candidate will have a strong understanding of the skincare industry and proven experience in social media management.

Benefits

25 days holiday + bank holidays

Flexible & Hybrid working

Private Medical Insurance + Mental Health support

Employee Assistance Program (EAP)

Annual Performance Bonus

Long Service Awards

75% discount + Annual Product Allowance

Flexible Career opportunities

Up-skilling support + Lunch & Learns

2 Volunteering days per year

Matched Charitable Giving Scheme

Qualifications

• Proven experience managing multiple social accounts and leading a team.
• Strong project and campaign management skills.
• Deep knowledge of social media trends and best practices.

Responsibilities

• Owns and leads social media strategy and campaigns.
• Manages in-house content creators for exceptional content.
• Analyzes social media data to drive campaign effectiveness.

Skills

Project Management

Analytical Skills

Social Media Best Practices

Team Leadership

Digital Marketing

Tools

Social Media Analytics Tools

Job description

We have an exciting opportunity available within our Social team! As our Social Media Manager, you will join our newly formed Global Customer Experience team and report directly to the Head of Communications. You will lead the development and execution of the social media strategy to drive brand awareness, visibility, and credibility within the skincare vertical while educating and exciting our community.

Collaborating with the voices of our business - R&D, Education, and Brand - and working closely alongside regional teams, you will deliver social-first campaigns working collaboratively with a team of in-house content creators and external agencies.

The successful candidate will be detail-oriented and social media-obsessed, with their finger closely on the pulse of the cosmeceutical social space and emerging digital trends. With a strong commercial mindset, they will formulate the social strategy to support our global websites and professional network by driving acquisition to convert sales through campaigns and new launches.

This is an incredible opportunity to inherit our already established Instagram and TikTok channels as well as onboard new platforms. You will become part of our community of devoted brand advocates, including consumers, clinics, influencers, celebrities, industry experts, and more.

This role will significantly contribute to our ambitious global journey. Playing a key role in driving worldwide audience growth, you will own and drive the social presence of one of the most innovative and conscious brands on the market!

Key Responsibilities:

1. Social Platform Delivery: Owns, defines, and leads our social media strategy, setting measurable objectives in line with our communication strategy and overall business goals. Strategically plans for social futureproofing, campaigns, and platform expansion.
2. Social Media Management: Makes data-led decisions to shape and form all platform outputs to be best in class, quickly and efficiently growing Medik8’s visibility and virality. Strategically reports to stakeholders to aid decision-making around future communications.
3. Team Management: Manages in-house content creators to deliver exceptional content, continually challenging and pushing the boundaries to ensure Medik8 goes viral.
4. Campaign Delivery: Shapes the global social calendar for all platforms. Works closely with Content Creators, Brand, R&D, and Education teams to plan, brief, and execute socially-first global campaigns and brand storytelling for maximum impact and virality.
5. Analysis & Reporting: Owns the data analysis of social platforms to identify opportunities in customer interactions, developments in social media, digital technologies, and competition to plan our campaigns and achieve maximum ROI.
6. Cross-functional Collaboration: Collaborates with distributor partners to ensure a cohesive and integrated social presence, troubleshooting issues. Works closely with UK & US teams to deliver effective social strategies supporting market goals and initiatives.

We are looking for:

1. Proven experience managing multiple social accounts and leading a team of content creators.
2. Strong project and campaign management skills with an analytical approach to key metrics, reporting, and data-driven decision-making.
3. Deep knowledge of social media best practices, trends, rules, and regulations.
4. An innate understanding of the premium skincare space.
5. Proficiency in digital platforms and social media analytics tools.
6. A commercial mindset operating with integrity and transparency, driven by facts and data.
7. A growth mindset with adaptability, continuous improvement, and a self-starting attitude.

About Us

Founded in 2009 by UK scientists and brothers, Elliot and Daniel Isaacs, we are a British, B Corp certified dermatological skincare brand, renowned globally for our age-defying heroes that deliver results without compromise.

Our mission is to simplify the route to great skin through high-quality, efficacious, and trusted products. This is underpinned by our CSA Philosophy of vitamin C plus sunscreen by day, and vitamin A (retinoids) by night, addressing 90% of anti-ageing skincare needs for youthful-looking skin.

Culture & Benefits

We are committed to sustainability, quality, efficiency, and our customers. We foster a purpose-driven, collaborative culture that challenges norms and pushes boundaries. Our perks include:

• 25 days holiday + bank holidays
• Flexible & Hybrid working
• Private Medical Insurance + Mental Health support
• Employee Assistance Program (EAP)
• Annual Performance Bonus
• Long Service Awards
• 75% discount + Annual Product Allowance
• Flexible Career opportunities
• Up-skilling support + Lunch & Learns
• 2 Volunteering days per year
• Matched Charitable Giving Scheme

Want to do a little more research before you apply?

Visit our careers page, LinkedIn, Glassdoor, and Instagram to learn more about our team and values.

At Medik8, we celebrate diversity and are committed to equal opportunities. If you meet 60% of the role requirements and are passionate, we encourage you to apply!