Spa Therapist

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Philema Hospitality Management Enterprise

Location:

Newquay, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

Job Views:

2

Posted:

22.03.2025

Expiry Date:

06.05.2025

Job Description:

We are a four star adults only hotel overlooking Fistral Beach, home to award winning Fistral Spa as well as two rosette Dune Restaurant.

We cater exclusively for adults and our award winning bar list is the perfect accompaniment to the jaw dropping ocean views.

Employee Benefits:

• Tronc / Service charge (Food & Beverage Departments only)
• Complimentary off peak gym & spa membership at Fistral Spa / Gaia Spa
• 20% discount on Fistral Spa & Gaia Spa treatments
• 25% discount on food & beverage throughout the hotels and restaurants
• 50% discount on bed & breakfast stays throughout the hotels
• Friends & Family rates across the group
• Access to 360 Wellbeing - 360 Wellbeing
• Access to Wagestream - Wagestream
• Length of Service rewards

Role & Responsibilities:

To provide a level of service which exceeds all guest expectations by completing all treatments in a consistently thorough manner, in the time allocated, and by treating all clients with individual attention.

• To ensure all treatments are carried out to the highest standards
• Promote and sell the services of the Spa and Salon and maximise the potential of all sales.
• To work towards retail sales and retail % targets set.
• To ensure treatment rooms and all public areas are kept clean and tidy according to Spa check list and health and safety standards – maintaining the five star level of cleanliness
• Responsible for maintaining an effective stock control system in your treatment room
• Monitor the cost of product and correct usage of the products in treatments
• Ensure that treatment scheduling meets the demands of the guest whilst maximising revenue and trends are monitored and addressed.
• To participate in on-going training programs / Review Audits.
• To ensure all complaints are minimized and handled professionally as in accordance with hotel policy