Payroll Specialist (80-100%)

TN United Kingdom; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading company in the insurance sector is seeking a Payroll and HR Specialist in London. The role involves managing payroll queries, ensuring compliance, and optimizing payroll processes. Ideal candidates will have strong communication skills, attention to detail, and experience in a corporate setting. Join a dynamic HR Service Delivery team to enhance efficiency and support global HR operations.

Qualifications

• Experienced in payroll and HR in a mid-high volume environment.
• Strong numeracy and literacy skills applicable in a business setting.

Responsibilities

• Supports payroll processing, compliance, and provider management.
• Generates reports and resolves payroll discrepancies.
• Assists in identifying process improvement opportunities.

Skills

Communication

Analytical

Problem Solving

Attention to Detail

Education

Experience in Payroll and HR

Tools

ADP Global View

Excel

Job description

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You will be the first point of contact for payroll queries and will oversee HR Service Delivery queries. You will have ownership of queries from employees, outsourced providers, communicate via a ticketing tool and with Deloitte and internal HR colleagues, both in the UK and globally, including the Global HR Solution Centre in Bratislava. You will also support expert team members with more complex Payroll & HR queries. Alongside this, we are looking for someone who is keen to drive through efficiency and improve ways of working.

Key Responsibilities:

1. Payroll Processing: Supports the execution and completeness of the payroll cycle, including data input, calculations, and distribution of employee salaries and benefits.
2. Supports the adherence of the agreed payroll calendar upstream and downstream.
3. Compliance: Supports the Payroll Manager to stay abreast of changes in payroll laws and regulations, implementing necessary updates to ensure compliance and mitigate legal risks. Works closely with the benefit and reward team to ensure local legal changes are applied to global programs in line with the payroll provider.
4. Provider Management: Maintains the day-to-day local relationship with the providers in the area of responsibility. Collaborates with the provider to maintain high quality.
5. System Management: Supports the Payroll Specialist & Payroll Manager in working with the payroll provider on system optimization, identifying automation and efficiency opportunities. Checks interfaces between payroll, HCM, and time management systems.
6. Reporting: Generates reports and produces accurate, timely statutory payroll reports for authorities.
7. Problem Resolution: Addresses and resolves payroll discrepancies or issues, working with the Payroll Specialist, Payroll Manager, and other departments to ensure accuracy and timeliness.
8. Audit Support: Collaborates with internal and external auditors to facilitate payroll audits, ensuring record accuracy and completeness.
9. Continuous Improvement: Assists in identifying process improvement opportunities, streamlining payroll procedures, and enhancing overall efficiency.
10. Communication: Communicates payroll-related information to employees, addressing inquiries and providing assistance as instructed.
11. Confidentiality: Maintains strict confidentiality when handling sensitive employee and payroll data.

About the Team

We are a HR Service Delivery team of 6 within a larger team of 10 HR colleagues in London. You will collaborate with Global HR colleagues and the Global HR Solution Centre team. This role also covers for the HR Administration Associate during absences.

About You

Are you experienced in payroll and HR in a mid-high volume environment, with a focus on accuracy and efficiency? Do you possess strong numeracy and literacy skills applicable in a business setting? Experience in financial services or a corporate setting, preferably internationally, is desirable. Additional qualities include:

• Strong communication skills, capable of presenting complex information clearly to technical and non-technical audiences.
• Intermediate/Advanced Excel skills, including v-lookups and pivot tables.
• Experience with ADP Global View system is preferred.
• Excellent attention to detail and ability to meet multiple deadlines.
• Team-oriented and independent worker, taking ownership of tasks.
• Analytical and problem-solving skills, with insight into HR topics.
• Up-to-date technical payroll knowledge and application.
• Systematic, disciplined, and proactive in approach.
• Uses initiative and communicates issues effectively to manage expectations.
• Self-motivated, conscientious, and a positive team contributor, focusing on solutions and process improvements.

About Swiss Re

Swiss Re is a leading provider of reinsurance, insurance, and risk transfer solutions, aiming to make the world more resilient. We manage a wide range of risks, including natural disasters, climate change, and cybercrime. With over 14,000 employees worldwide, we foster an inclusive culture that encourages diverse perspectives and innovative thinking. We promote equal opportunities and support a flexible, authentic work environment where everyone can thrive. We also welcome experienced professionals returning from career breaks to apply for roles matching their skills and experience.