Housekeeping Cleaning Manager

Butlin's; Bognor Regis; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a vibrant team as a Cleaning Manager at a renowned resort, where your leadership will inspire a dedicated cleaning crew to uphold the highest standards of cleanliness and guest satisfaction. This role is perfect for someone who thrives in a dynamic environment and is passionate about developing their team while ensuring every guest enjoys a memorable holiday experience. Your ability to analyze KPIs and manage stock will be essential in maximizing efficiency and maintaining Butlin's commitment to excellence. If you are ready to make a difference and lead by example, this role offers a fulfilling opportunity in a fun and engaging setting.

Qualifications

• Prior leadership experience in a hotel or accommodation environment is required.
• Passion for developing teams and delivering exceptional guest experiences.

Responsibilities

• Lead the cleaning team to ensure high operational standards.
• Drive the Clean and Fault Free approach in accommodation areas.

Skills

Leadership

Team Development

Guest Experience Focus

Hygiene Standards

Education

Experience in Hotel or Accommodation Management

Tools

KPI Analysis

Stock Control Systems

Job description

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Cleaning Manager

Department: Accommodation & Guest Services

Employment Type: Permanent - Full Time

Location: Bognor Regis

Description

About the Role

We're looking for a passionate leader to join us at our Bognor Regis Resort as part of our Accommodation department.

As a Cleaning Manager, you will ensure the smooth delivery of your accommodation area, leading the team in promoting the highest operational standards in resort cleanliness and accommodation cleanliness. This role will ensure we are driving our Clean and Fault Free (CAFF) approach to our accommodation and holding team to account to ensure standards are met. You'll be part of a big team of people who are responsible for providing our guests with an altogether more fun and entertaining holiday.

You should enjoy developing people and be passionate about delivering exceptional experiences to guests by nurturing, training and coaching the team in a fun-filled environment. You will drive standards and have the ability to lead the team to excellence, incorporating all cleaning standards and Butlin's way of working.

Reporting to the Accommodation Manager, you'll enjoy the buzz of a busy environment and will drive your team to maintain high levels of hygiene and cleanliness. You'll have the ability to drive consistent brand standards whilst being guest obsessed and operating efficiently in everything you do.

The role will also involve analysing KPI's and stock control systems to maximise margins and adhering to all health & safety policies and procedures.

You should have a real passion for leading by example and inspiring others to deliver experiences that truly delight our guests. You should be an advocate for your team's fulfilment at work, ensuring that you are having regular 121's and PDP discussions to support their development and career with Butlin's.

As with all roles at Butlin's, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority.

About You

We are looking for an individual with prior leadership experience in a Hotel or Accommodation Village environment.

You should be passionate about leading and developing a large team and supporting people through regular 121's and coaching.

Delivering an amazing experience to our guests is the most important part of this role so you should be passionate about every interaction and should seek opportunities to improve this wherever possible.