Community Support Worker – Career Graded

TN United Kingdom; East Midlands; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading council in Leicestershire seeks a Community Support Worker to enhance the lives of adults through assessments and support planning. This hybrid role offers opportunities for career progression in social work and occupational therapy, requiring strong communication and conflict management skills. Join a supportive team committed to making a difference.

Benefits

Flexible working arrangements

Support for career progression

Qualifications

• Experience working with adults in social care.
• Understanding of need and risk assessments.
• Ability to manage caseloads and deliver person-centered care.

Responsibilities

• Conduct assessments under the Care Act 2014.
• Develop plans to help individuals access support.
• Identify and report safeguarding concerns.

Skills

Communication

Negotiation

Conflict Management

Resilience

Teamwork

Education

Level 2 in Maths and English

Job description

Community Support Worker – Career Graded, Leicestershire

Organisation: Leicestershire County Council

Worker Category: Hybrid, office based up to 3 days per week

Contract Type: Permanent

Location: Leicestershire

Job Reference: 726b59e48599

Job Views: 3

Posted: 19.05.2025

Expiry Date: 03.07.2025

Job Description

Are you looking for a rewarding career where you can make a difference to the lives of adults in Leicestershire? Are you passionate about promoting independence?

About the Role

As a Community Support Worker, you will meet with individuals, families, and carers to connect, listen, and undertake assessments under the Care Act 2014. You will develop plans to help individuals access support through community connections, referrals, or direct services. You will identify and report safeguarding concerns, consider mental capacity, and handle high-risk situations to ensure safety and liberty. The role involves visits to clients' homes, hospitals, or other comfortable locations, with a team-based, hybrid working approach.

Vacancies are available in the following teams:

• Home First East / West Discharge (permanent, 18.5 and 37 hours per week) – Bassett Street & Coalville, Leicestershire

Our Teams

Home First is a frontline team providing short-term support to older adults and those with physical or mental health conditions. The role requires managing your case load efficiently, working at pace, and demonstrating assertiveness, resilience, and teamwork. Supportive training and induction are provided.

To learn more about being a Community Support Worker, see Katie’s story.

We are committed to developing your career in social care.

As a Grade 9 Community Support Worker, you should have experience and skills to manage your workload and deliver high-quality, person-centered, statutory social care, including assessments and decision-making.

Opportunities for career progression include apprenticeships in Social Work and Occupational Therapy, and leadership roles. Please see the CSW career progression plan.

A DBS enhanced check is required, and a valid full driving license or access to a vehicle is necessary.

About You

To apply, you must:

• Hold a Level 2 in Maths and English
• Have relevant experience working with adults in social care and with other agencies
• Understand need and risk assessments and issues faced by adults and families
• Be confident in communication, negotiation, and conflict management
• Recognize your accountability limits and seek support when needed
• Manage caseloads and work towards objectives

Evidence of these skills will be requested during the interview process.

Flexible Working

We support flexible working arrangements, including part-time, term-time, compressed hours, remote working, etc. For details, contact the provided person.

Contact & Application

For more information or an informal discussion, contact: Telephone: [phone]. To apply, click ‘Apply Now’ and upload a supporting statement demonstrating how you meet the criteria.

Leicestershire County Council values diversity and encourages applications from all backgrounds, including ethnic minorities, LGBTQ+ communities, and people with disabilities. Applicants with disabilities will be supported through the Disability Confident scheme.

We may close the vacancy early if sufficient applications are received. Early application is advised. For technical issues, contact our Employee Service Centre.