Compliance Monitoring Analyst | Cardiff, UK

Legal & General; Cardiff; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in financial services is seeking a Compliance Monitoring Analyst to oversee business activities and ensure compliance with regulatory standards. The role involves conducting reviews, maintaining relationships with teams, and utilizing technology for monitoring. Ideal candidates will have a financial qualification and strong analytical skills. Join us for a rewarding career with a comprehensive benefits package and a commitment to diversity and inclusion.

Benefits

Performance bonuses

Share schemes

Pension contributions

Life assurance

Private medical insurance

Generous holiday entitlement

Family leave

Electric car schemes

Discounts

Modern workspace environments

Qualifications

• Experience in financial services or professional services firm.
• Ability to plan and organize multiple reviews.

Responsibilities

• Conducting outcome reviews and drafting reports.
• Maintaining relationships with operational staff for practical solutions.
• Delivering end-to-end outcome-based monitoring reviews.

Skills

Communication

Analytical Skills

Regulatory Knowledge

Education

Professional financial qualification

Job description

Company Description

Legal & General supports the savings, protection, and retirement needs of around 14 million people through our portfolio of retail and workplace businesses.

Our Retail division helps people enjoy a more colourful retirement, both directly and through their employers, including Lifetime Mortgages, Retirement Interest Only Mortgages, and financial advice on our range of lending products.

We are the UK's number one individual life insurer and also provide Group Protection products for employers, helping people plan for the unexpected. We support home buying through our Mortgage Club—the UK's largest—and our award-winning Surveying Services team. Our fintech team finds and supports socially useful start-ups and scale-ups working in workplace, home, insurance, and wealth areas.

Joining us means helping create brighter financial futures for all our customers.

Job Description

We're recruiting for a Compliance Monitoring Analyst to contribute towards the formation of a risk-based monitoring plan and deliver accurate, reliable, and timely monitoring reviews of high quality, focusing on conduct risk.

What you'll be doing:

1. Contributing to the oversight of first-line business activity by conducting outcome reviews, independently or with the Monitoring Manager for more complex subjects. This includes liaising with the business, performing testing, and drafting reports.
2. Having awareness of regulatory priorities, industry developments, and divisional business strategies, and understanding how these influence the monitoring plan. Contributing to planning activities, incorporating these priorities into the risk assessment.
3. Helping maintain effective relationships with operational staff to support the delivery of practical solutions and the implementation of improved systems, processes, or controls. Building and maintaining good working relationships with other second-line colleagues.
4. Responsible for the end-to-end delivery of outcome-based monitoring reviews, including following up with the business to ensure actions are completed successfully and to the required standard.
5. Maintaining up-to-date knowledge of conduct risk developments and participating in knowledge sharing across the team.
6. Demonstrating pro-activeness and insight in utilizing technology/analytics for monitoring work and guiding the work from design to conclusion with support from a technical expert.
7. Ensuring that appropriate processes, systems, and controls are in place, and that risks and issues are identified and escalated to ensure customers are treated fairly, in line with Legal & General's Customer Conduct Risk Policy.

Qualifications

Who we're looking for:

• Professional financial qualification advantageous.
• Previous experience working with L&G products, as part of either first or second-line teams.
• An understanding of the Consumer Duty and the importance of delivering good outcomes to customers.
• An awareness of regulatory requirements and regulatory risk management, particularly from a conduct perspective.
• Previous similar or transferable experience in a financial services or professional services firm advantageous.
• Ability to plan and organize monitoring reviews and manage own workload effectively. Capable of conducting multiple reviews in parallel.
• Ability to analyze and interpret complex information and data to draw conclusions and propose guidance.
• Ability to lead interviews and conduct debriefs with senior management, with support from a Monitoring Manager or Head of Monitoring.
• Confidence in making regulatory judgments, recognizing limits, and seeking necessary authority when needed. Involving others in decision-making for diverse inputs.
• High-level written and verbal communication skills.

We offer a comprehensive benefits package, including performance bonuses, share schemes, pension contributions, life assurance, private medical insurance, generous holiday entitlement, family leave, electric car schemes, discounts, and modern workspace environments.

At Legal & General, we believe in generating positive returns today while building a better future for all. Join us to be part of an inclusive culture that values diversity, integrity, and your future wellbeing. We support flexible working arrangements and encourage applications from candidates of all backgrounds, even if you don't meet every criterion listed.