Defence Digital Incident Coordinator

UK Ministry of Defence; Corsham; On-site; GBP 29,000 - 35,000; Full time

Job summary

The UK Ministry of Defence is seeking an Incident Coordinator to handle cyber security incidents, conduct investigations, and produce reports. This role involves collaboration with various teams and government departments to enhance the UK's cyber defense capabilities. The position offers a competitive salary, training opportunities, and a chance to make a significant impact on national security.

Benefits

Civil Service pension

25 days paid annual leave

Learning and development opportunities

Discounts on various services

Recruitment and Retention allowance

Qualifications

• Experience in a technical or digital service team.
• Understanding of cyber security and current threats.
• Ability to build relationships with stakeholders.

Responsibilities

• Respond to cyber security incident notifications and coordinate investigations.
• Produce cyber status and post-incident reports.
• Engage with NCSC on malicious activity trends.

Skills

Incident management

Problem-solving

Stakeholder engagement

Job description

MOD Corsham, Wiltshire, SN13 9NR

Job Summary

Defence Digital ensures our Armed Forces remain among the most technologically advanced in the world. We do this by putting innovative and effective technology into the hands of over 200,000 users, from the boardroom to the front line.

We lead on cutting-edge data science, automation, and cyber security at scale. Our mission goes beyond the battlefield by leading humanitarian efforts and driving digital innovation that impacts lives across the globe.

Defence Digital forms part of Strategic Command which manages the MOD’s joint capabilities for the Army, RAF, and Royal Navy.

Watch to find out more about what we do.

Passionate about using your skills to make a critical difference? Your next career move could be here.

This position is advertised at 37 hours per week.

Job Description

As Incident Coordinator, you’ll be responsible for responding to cyber security incident notifications, conducting investigations and producing cyber status and post incident reports. You’ll also highlight trends, such as emerging patterns of malicious activity, to aid both future capabilities and incident response.

You’ll work on live cyber incidents and military operations, involving real-world adversaries, where your work will have a tangible effect on the defence of the UK, providing information to high levels of Government.

This position sits within the MOD Computer Emergency Response Team (MODCERT), part of the wider Joint Defensive Cyber Unit (JDCU), and is at the core of MOD Defensive Cyber Operations. You’ll work with cyber teams within MOD (intelligence, forensics, malware analysis, enterprise security and more), other Government departments (including the National Cyber Security Centre (NCSC), Cabinet Office and National Crime Agency), allied nations (with an opportunity for visits and exercises) and key industry partners.

Responsibilities:

• Act as part of a team responsible for initial responses to cyber security incident notifications and longer-term co-ordination, including escalation to the relevant JDCU and wider MOD teams as required.
• Co-ordinate the creation and dissemination of MODCERT and wider JDCU reporting, including regular cyber status reports, post incident reports, highlighting trends to aid both future capabilities and incident response.
• Engage with the NCSC on both long-term and emerging patterns of malicious activity.
• Work with other Government departments and foreign nations, supporting national level visits, exercises and incidents when required.
• Deputise for the Team lead when necessary.
• Be on call when required to support out-of-office incident reporting.
  
  

As Incident Coordinator, you’ll be responsible for responding to cyber security incident notifications, conducting investigations and producing cyber status and post incident reports. You’ll also highlight trends, such as emerging patterns of malicious activity, to aid both future capabilities and incident response.

You’ll work on live cyber incidents and military operations, involving real-world adversaries, where your work will have a tangible effect on the defence of the UK, providing information to high levels of Government.

This position sits within the MOD Computer Emergency Response Team (MODCERT), part of the wider Joint Defensive Cyber Unit (JDCU), and is at the core of MOD Defensive Cyber Operations. You’ll work with cyber teams within MOD (intelligence, forensics, malware analysis, enterprise security and more), other Government departments (including the National Cyber Security Centre (NCSC), Cabinet Office and National Crime Agency), allied nations (with an opportunity for visits and exercises) and key industry partners.

Responsibilities:

• Act as part of a team responsible for initial responses to cyber security incident notifications and longer-term co-ordination, including escalation to the relevant JDCU and wider MOD teams as required.
• Co-ordinate the creation and dissemination of MODCERT and wider JDCU reporting, including regular cyber status reports, post incident reports, highlighting trends to aid both future capabilities and incident response.
• Engage with the NCSC on both long-term and emerging patterns of malicious activity.
• Work with other Government departments and foreign nations, supporting national level visits, exercises and incidents when required.
• Deputise for the Team lead when necessary.
• Be on call when required to support out-of-office incident reporting.
  
  

Person specification

Please ensure that your CV and application meet the essential criteria below:

We would expect to see previous experience or knowledge of working in a technical or digital service team or an incident/response environment and to have an understanding of cyber security within organisations and current threats.

You’ll Need:

• The ability to build long term relationships with key internal and external stakeholders.
• The ability to prepare and deliver briefings.
• To be able to solve problems and apply effective judgement where necessary.
• The desire, motivation and commitment to learn and develop though dedicated training.
  
  

Development

You’ll have ready access to a tailored training and development plan, including the opportunity to gain multiple internationally recognised qualifications and memberships, such as SANS and CISSP and to develop your skills and understanding of Cyber Incident Management and Response, through bespoke training.

Allowances

This role is eligible for a Recruitment and Retention allowance (RRA) of up to £9k per annum, paid in increments, upon reaching the required level of competence.

Additional Details

Dependent on the business need, there will be a requirement to travel to meetings within the UK, including possible overnight stays (or potentially occasional overseas visits).

This job role may be suitable for hybrid working, which is an informal, non-contractual and voluntary arrangement, blending a balance of attendance in the workplace (your permanent duty station which is based on business assessment of where the work is best done) and working from home as a personal choice (if the role is suitable for this). If you are successful, any opportunities for hybrid working will be discussed with you prior to you taking up your post.

If not already held, the successful candidate will be required to undergo DV clearance. This position is open to sole UK Nationals only.

Behaviours

We'll assess you against these behaviours during the selection process:

• Leadership
• Making Effective Decisions
• Communicating and Influencing
• Working Together
  
  

Technical skills

We'll assess you against these technical skills during the selection process:

• Incident management, incident investigation and response
  
  

Alongside your salary of £29,580, Ministry of Defence contributes £8,569 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Our Benefits Include:

• Learning and development tailored to your role with a dedicated minimum of 5 days per year
• 25 days paid annual leave rising (by 1 day per year) to 30 days upon completion of five years’ service
• Ability to roll up to 10 days annual leave per year
• In addition to eight public holidays per year, you will also receive leave for HM The King’s birthday
• A Civil Service pension
• Parental and Adoption Leave
• Discounts on a range of services within and external to the civil service – Defence Discount Service, Civil Service societies for Sports and Leisure, Healthcare, Insurance, Motoring, Company discounts with Virgin, Vodafone, and Microsoft Office.
• In year rewards and ‘thank you’ schemes such as vouchers and gift cards
• A culture encouraging inclusion and diversity
• Find out more here - Discovermybenefits
  
  

Equality and Diversity

Our people are at the heart of everything we do at Defence Digital. It’s vital that our workforce reflects the diversity of both our audience and the wider society in the UK, so we’re proud to be an equal opportunities employer and we actively seek candidates from diverse backgrounds and communities. We also recognise the importance of a good work life balance, so we do everything we can to accommodate flexible working, including part-time and job shares for all our roles. Please just let us know in your application or at any stage throughout the process if this is something you want to explore.

Defence Digital operates an organisation model in which every individual belongs to a Government Profession. The successful applicant will be posted into one of the defined Government Professions on Standard Terms of Reference for the grade. Defence Digital reserves the right to move individuals between roles, within their allocated profession, to meet the needs of the business and in support of agile resourcing.

Strategic Command is going through a significant transformation programme which aims to improve the way the Command conducts its business and delivers for Defence and the nation. As a consequence of this, all posts within Strategic Command Headquarters and in time the wider organisation, are/will be subject to review and potential changes as we continuously improve across the period of the transformation programme. These changes may be minor or could be more substantive and will generate new opportunities. Throughout, the Command’s transformation programme is committed to following the MOD’s framework on managing and supporting people through the change process and places an emphasis on early and open consultation and engagement with the Command’s personnel and Trade Unions.

The post does not offer relocation expenses.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

To apply please complete the CV template provided on the CS Jobs dashboard, ensuring it highlights your relevance to the essential criteria listed in the person specification.

It Is Essential That All Applicants Provide a Personal Statement (max. 1250 Words), Assessed Against Your Responses To The Questions Listed Below. Each One Will Be Scored And Make Up Part Of Your Overall Score To Assess Your Suitability To Be Invited To Interview:

• Describe your experience of working in a team that responds to incidents and/or requests, requiring actions to be taken.
• Tell us about how you have built strong working relationships at a variety of levels.
• Provide an example of when you have prepared and delivered a report, briefing or presentation.
  
  

Interviews

At Interview, we will assess you against the following behaviours and technical skills:

Behaviours

• Leadership
• Making Effective Decisions
• Communicating and Influencing
• Working Together
  
  

Technical Skills

• Incident management, incident investigation and response
  
  

The Government Security Profession Career Framework and the Response Associate role, used in this vacancy, can be found at: Government Security Profession career framework (publishing.service.gov.uk)

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: [e-mail] .

As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.

Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

Feedback will only be provided if you attend an interview or assessment.

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window).See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window).See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact :

• Name : Defence Digital Talent Acquisition Team
• Email : [e-mail]
  
  

Recruitment team

• Email : [e-mail]
  
  

Further information

Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: [e-mail].