Clerical Assistant 2 - Pennsylvania Correctional Industries

Commonwealth Of Pennsylvania; Belfast; On-site; USD 35,000 - 41,000; Full time

Job summary

The Department of Corrections is seeking a Clerical Assistant 2 to provide essential clerical support in the Customer Service Department. The role involves managing customer inquiries and records, guiding new employees, and assisting with projects. The ideal candidate is organized, detail-oriented, and has a strong interest in clerical work. This full-time position offers a competitive salary starting at $35,306 annually, along with state benefits including health insurance and retirement plans.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Vacation

Sick Leave

Holidays

Retirement Plan

Free Parking

Qualifications

• Six months as a Clerical Assistant 1 or equivalent federal job.
• Successful completion of basic training in Elizabethtown, PA.

Responsibilities

• Provide clerical support within the Customer Service Department.
• Manage orders and maintain customer records in SAP.
• Assist Sales Representatives and Marketing Manager with special projects.

Skills

Organized

Detail-oriented

Customer Service

Education

High School Graduation

Tools

SAP

Job description

THE POSITION

The Department of Corrections, Bureau of Correctional Industries, is seeking an organized, positive individual to provide clerical support within the Customer Service Department at our facility. If you are dedicated, organized, detail-oriented, and have a strong interest in clerical work, this may be the position for you.

We offer a competitive salary and state benefits including health insurance, dental, vision, life insurance, vacation, sick leave, holidays, and a retirement plan.

If you have the required experience and are interested in starting an exciting career, we want to hear from you!

DESCRIPTION OF WORK

As a Clerical Assistant 2, you will support the Customer Service Department by performing duties such as communicating with customers, researching inquiries, managing orders, and maintaining customer records in SAP. You will also guide new employees on product knowledge, shop orders, invoices, and order entry in the Sales & Distribution/SAP System. Additionally, you will assist the Sales Representatives and Marketing Manager with special projects.

Further details can be found in the position description.

Work Schedule and Additional Information:

• Full-time, 37.5 hours/week
• Work hours: 8:00 am to 4:00 pm, Monday-Friday, with a 30-minute lunch
• Free parking available
• Telework: Not available for this position
• Salary: Starting at $35,306 annually for new employees within the Commonwealth of Pennsylvania

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

Qualifications:

• Six months as a Clerical Assistant 1 or equivalent federal job, or
• High school graduation, or
• Equivalent experience and training

Additional Requirements:

• Successful completion of basic training in Elizabethtown, PA
• Ability to perform essential job functions

Legal Requirements:

• Pass background check and meet CJIS requirements

How to Apply:

• Applications must be submitted through the official application system; resumes and cover letters are not considered for eligibility determination.
• Ensure your application is complete and submitted by the closing date.

Veterans & Accessibility:

• Veterans may receive employment preference as per Pennsylvania law.
• Disability accommodations available upon request.

The Commonwealth is an equal opportunity employer and values diversity in its workforce.