Customer Care Administrator, Fakenham

TN United Kingdom; Fakenham; On-site; Full time

Job summary

A leading company is seeking a Customer Care Administrator to support a busy service team in Fakenham. This temporary position involves handling customer enquiries, processing orders, and coordinating with internal teams to ensure smooth service delivery. The ideal candidate will possess strong communication skills and proficiency in Microsoft Office.

Qualifications

• Strong communication and organisational skills.
• Proficient with Microsoft Office and CRM systems.

Responsibilities

• Respond to customer enquiries via phone, email, and online.
• Resolve complaints and escalate issues when needed.
• Process orders, returns, and maintain customer records.

Skills

Communication

Organisational skills

Tools

Microsoft Office

CRM systems

Job description

Social network you want to login/join with:

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Client:

Berry Recruitment

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

75ce54a557b2

Job Views:

4

Posted:

21.05.2025

Expiry Date:

05.07.2025

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Job Description:

Description:

Job Title: Customer Care Administrator
Location: Fakenham
Job Type: Temporary, Monday-Friday, 09:00-17:00
Salary: £12.50 an hour
Duration: 2 months

Berry Recruitment are looking for a Customer Care Administrator to support a busy service team based near Fakenham.

This role involves handling customer enquiries, taking messages, and coordinating with other departments to ensure smooth service delivery.

Key Responsibilities:

Respond to customer enquiries via phone, email, and online.

Resolve complaints and escalate issues when needed.

Process orders, returns, and maintain customer records.

Coordinate with internal teams to fulfil customer needs.

Perform general admin tasks and support daily operations.

Requirements:

Strong communication and organisational skills.

Proficient with Microsoft Office and CRM systems.

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Created on 21/05/2025 by TN United Kingdom