Booking Coordinator - Bradford

TN United Kingdom; West Yorkshire; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading company is seeking a part-time Bookings Coordinator to manage out-of-hours agency staffing in healthcare. The ideal candidate will be flexible, outgoing, and possess strong organizational and communication skills. This role offers growth opportunities within a recognized workplace known for diversity and inclusion.

Benefits

Competitive salary and benefits

Flexible and smart working practices

Career development opportunities

Further training and development

Vibrant sports and social clubs

Qualifications

• 1-2 years’ experience in administrative or clerical roles.
• Ability to work independently and make decisions outside operational hours.

Responsibilities

• Manage out-of-hours agency staffing in healthcare.
• Fill vacant shifts and coordinate with staff and clients.
• Address payroll queries and liaise with Payroll Department.

Skills

Organizational skills

Interpersonal skills

Communication skills

Problem-solving

Time management

Tools

IT proficiency

Job description

Social network you want to login/join with:

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Client:

Cpl

Location:

West Yorkshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

d08e816de9ee

Job Views:

3

Posted:

17.05.2025

Expiry Date:

01.07.2025

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Job Description:

Principal Duties and Responsibilities

Servisource, part of the Cpl group, are seeking to recruit a part-time Bookings Coordinator to join our existing Central Support Care Services (previously Out of Hours) team.

The Bookings Coordinator manages all aspects of out-of-hours agency staffing, including daytime cover when requested. The role involves placing staff with clients for shifts in healthcare facilities and the community.

Out-of-hours work is defined as work outside standard office hours, i.e., Monday to Friday 4:30pm – 10pm, Saturday to Sunday 7am – 10pm. Daytime work is during office hours, i.e., Monday to Friday 9am – 5pm.

The ideal candidate is outgoing, personable, and a problem solver with a positive attitude. Flexibility to take additional shifts outside scheduled hours is required. This fast-paced role suits someone who enjoys challenges and teamwork to achieve staffing solutions.

Duties include but are not limited to:

• Managing out-of-hours agency staffing, especially in Healthcare & Homecare divisions in Ireland and the UK.
• Managing daytime staffing when requested.
• Filling vacant shifts promptly and coordinating with staff and clients.
• Handling unforeseen sick leave and no-shows efficiently, recording communications accurately.
• Answering calls promptly and recording interactions correctly.
• Addressing payroll queries and liaising with Payroll Department.
• Utilizing systems fully and logging all contacts appropriately.

Requirements:

• 1-2 years’ experience in administrative or clerical roles.
• Flexibility for additional shifts outside scheduled hours.
• Excellent organizational, interpersonal, communication, and follow-up skills.
• Ability to listen, guide, and coordinate staff efficiently.
• High attention to detail.
• Effective time management and workload prioritization.
• Ability to work independently and make decisions outside operational hours.
• Proficiency in IT and systems.

About Us

Servisource, part of the Cpl Group, provides recruitment, care, and support services with over 20 years’ experience across various sectors, with offices across Ireland and the UK. We aim for strategic growth into the US market, making this an exciting time to join us.

Organisational Benefits

We offer a positive employee experience with growth opportunities. Recognized as a top workplace in Ireland and Europe, with awards for diversity and inclusion.

What we offer:

• Competitive salary and benefits
• Flexible and smart working practices
• Career development opportunities
• Further training and development
• Vibrant sports and social clubs

Our Core Values—Accountability, etc.—are central to our culture. The successful candidate will demonstrate these values.

*Management reserves the right to amend the job description as needed.*

All applications will be treated confidentially. To apply, send your CV with reference JO-- in the subject line to the provided email.