Property Manager

Austin Fraser; Hemel Hempstead; On-site; GBP 30,000 - 50,000; Full time

Job description

Property Manager position at Trinity Estates

Location: Homebased with a Hertfordshire/East London Portfolio

Working Hours: 09:00 - 17:15 Monday - Friday

Salary: Competitive

About Trinity Estates:

Trinity are one of the largest residential property management companies in England and Wales. Working with leading house builders across the country, Trinity provides residential management services nationally. Our property professionals are home based and are located locally to the sites they manage. They are fully supported by a comprehensive team in our Hertfordshire head office which comprises Surveyors, Accountants, Legal professionals, and a large customer support team. Trinity is part of the Trinity Property Group, an Odevo Group Company.

Benefits:

1. 24 days annual leave for work-life balance.
2. Discounts on shopping and services through Perkbox.
3. Employee Assistance Programme for confidential support.
4. Hybrid and flexible work opportunities.
5. Financial support for personal development.
6. Opportunities for career growth.
7. Recognition incentives.
8. Cycle to Work scheme for a healthy lifestyle.
9. Employee Referral Scheme for potential bonuses.

Job Description:

The role of Property Manager is responsible for the day-to-day management of a portfolio of developments in and around Hertfordshire/East London. Key responsibilities and tasks include:

1. To carry out development inspections as necessary to ensure the Companies' responsibilities are met.
2. To proactively communicate with customers regarding our management of their development, ensuring communication strategies are achieved and reviewed on a regular basis.
3. To effectively manage the relationship with the customer including responding to queries, building positive relationships with stakeholders, reporting to clients regularly regarding management of development and attending meetings with customers and clients as required.
4. Ensuring Customer complaints are resolved effectively and in a timely manner.
5. To liaise with our Accounts department to ensure accurate financial management of the development.
6. Source, appoint and manage competent trade persons to undertake works across the portfolio.
7. To ensure all works undertaken by contractors are of suitable quality and cost-effective.
8. To ensure all Health & Safety and Industry legislation is adhered to.

Qualifications and Skills:

Candidates for this position should have the following skills and qualifications:

1. At least 3 years' experience in the residential property management sector.
2. ATPI qualified (desirable)
3. An understanding of the Building Safety Act 2023 and Fire Safety regulations.
4. A proven track record in customer services with excellent communication skills and the ability to communicate well with individuals at all levels.
5. A proven track record of budgeting and account management.
6. Must have a full UK driving license.
7. Must have intermediate computer skills in Microsoft packages.
8. Previous experience of contract management.
9. Client focused, organised, self-motivated, with ability to use own initiative and work to tight deadlines.
10. Attention to detail, whilst having the ability to keep perspective and make informed decisions.

Application Process:

All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.

For further information, or to explore more opportunities, you can visit Trinity Estates.