General Manager - Logistics in Welshpool

Cogent Staffing; Welshpool; On-site; GBP 60,000 - 70,000; Full time

Job summary

An established industry player in logistics is seeking a Head of Operations to drive efficiency and innovation in service delivery. This pivotal role involves strategic planning, team leadership, and collaboration across departments to enhance operational performance. The successful candidate will provide vision and motivation to their team, ensuring that high standards are maintained while identifying opportunities for continuous improvement. With a focus on customer satisfaction and operational excellence, this position offers a unique chance to make a significant impact in a dynamic environment.

Benefits

Company car allowance

Mobile phone

Laptop

28 days holiday per year

Qualifications

• Deep understanding of the transport and logistics industry.
• Experience in network distribution (pallets/parcels) environment.

Responsibilities

• Oversee all logistics operations ensuring efficiency and effectiveness.
• Provide leadership and guidance to the team.
• Collaborate with customers to identify new opportunities.

Skills

Leadership

Operational Management

Logistics Knowledge

Communication

Problem Solving

Education

Transport Manager CPC or similar qualification

Job description

Cogent Staffing is recruiting on behalf of our client who are a leading logistics provider specialising in freight & pallet delivery, parcel , transport and haulage sector, who are committed to delivering efficient, innovative, and customer-focused logistics solutions.

Due to recent growth and investment out client are seeking a Head of operations to assist the current Managing Director.

Salary / Benefits

• Typical working hours are 0800 to 1800 Monday to Friday however the candidate will manage their own time/diary commitments and deploy themselves depending on the current needs of the business.
• Holiday entitlement is 28 days per year inc statutory holidays.
• Basic renumeration £60k plus EBIT / performance linked bonus criteria TBC.
• Company car allowance
• Mobile phone and laptop

Position Overview:

The Head of Operations will oversee all logistics operations, ensuring efficiency and effectiveness in service delivery. This role involves strategic planning, team leadership, and collaboration with various departments to enhance operational performance and customer satisfaction.

Key Duties and Responsibilities

• Provide vision, leadership, guidance and motivation to the team, with the clear goal of ensuring Speed remains the clear leader within its marketplace.
• Support the teams with solving day to day operational issues and challenges, providing coaching and guidance to empower and develop them within their own roles.
• Support the teams with ensuring appropriate levels of resource are in place, and that the operation runs efficiently and profitably.
• Collaborate with customers and key leaders within the business to help identify and develop new opportunities.
• Identify talent, develop and empower team members at all levels.
• Ensure appropriate standards of recruitment, managing conduct and capability issues and disciplinaries are maintained at all times.
• Maintain appropriate standards (including H&S and housekeeping) across the business and challenge and resolve non-compliance.
• Develop a deep understanding of the clients of the business. Meet customers, attend reviews when required, understand their requirements and look for opportunities to deepen and broaden commercial relationships. Take a lead in resolving issues.
• Actively collaborate with the customer services team to ensure operational excellence is delivered.
• Identify opportunities for continuous improvement across service, cost reduction & profitability, efficiency, safety and sustainability.
• Ensure effective operational standards and procedures are maintained at all times taking into account the defined procedures of our networks and partners striving to ensure that Speed becomes one of the highest performing depots within its networks.

Knowledge, Skills and Experience

• Operational Knowledge
• Can demonstrate a deep understanding of the transport and logistics industry.
• Preferably has experience within a network distribution (pallets/parcels) environment.
• Transport Manager CPC or similar qualification would be beneficial.
• Solid understanding of Health & Safety at an operational management level
• Communication

At Cogent Staffing, we are committed to ethical recruitment practices and fostering an inclusive workplace. We actively encourage applications from all qualified candidates, regardless of race, gender, disability, religion or belief, sexual orientation, age, or any other characteristic protected by law. We believe that diversity enriches our teams and enhances our ability to serve our clients effectively.

We ensure that our recruitment processes are fair, transparent, and free from bias, promoting equal opportunities for all applicants.