STARS Front of House, Brand Ambassador, London

TN United Kingdom; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

An established industry player seeks a dynamic Front of House Brand Ambassador to join their STARS team in London. This exciting role involves delivering exceptional customer service, maintaining a high standard of the reception area, and collaborating closely with clients. You will be the face of the company, ensuring a welcoming environment for all visitors while embodying the values of integrity and professionalism. If you thrive in a fast-paced corporate setting and are passionate about providing top-notch service, this opportunity is perfect for you!

Benefits

Company Pension

Life Assurance

Discounted Gym Memberships

Wellness Support

Cycle to Work Scheme

Discounts on High Street Brands

Support with Further Education

eLearning Courses

Leadership Development Programs

Qualifications

• 5 years of checkable history with exceptional customer service skills.
• Experience in a fast-paced corporate environment is essential.

Responsibilities

• Meet and greet all staff, visitors, and contractors professionally.
• Ensure high standards in the workplace and deliver excellent customer service.

Skills

Customer Service

Communication Skills

Computer Literacy

Flexibility

Professional Appearance

Tools

MS Office

GSuite

Job description

Social network you want to login/join with:

STARS Front of House, Brand Ambassador, London, London

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Client:

Securitas

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

1ad5fee66c3c

Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

Job Description

We have a fantastic and exciting opportunity for an experiencedFront of House, Brand Ambassadorto join our STARS team. Working for one of our high-profile clients in London,EC1M 3HE.

STARS at Securitas provide a “two roles in one" service to our clients, their staff, visitors and customers.

We combine excellent customer service across a wide range of roles including Reception Services, Front of House, Concierge, Facilities, Office Management/Coordination, Administration and third party vendor management and much more all combined with a discreet and vigilant security service.

• 45Hours per week
• Monday - Friday, days only
• £17.25ph

• Responsibilities:
• Meet and greet all staff, visitors and contractors in a professional and personable manner
• Deliver a consistently high-end customer focused experience
• Embody a high-performance approach and encourage colleagues to do the same
• Ensure the workplace (reception, lobby, office, etc.) is visually of a high standard
• Work closely with client contacts (Facilities Manager, Office Manager, etc.) to ensure the office and/or front of house environment is a great place to visit and work
• Assist in emergency situations
• Provide timely and accurate information
• Respond appropriately to varying and fast changing priorities
• Build strong rapport with reoccurring customers (client staff, visitors, contractors, etc.)
• Represent Securitas and the client organisation in a manner that is in-keeping with the values, brand identity and culture of both

Qualifications

Essential criteria:

• 5 year checkable history
• Exceptional Customer service skills
• Computer literate

Please only apply if you have experience delivering exemplary customer service in a fast pace corporate environment with exceptional levels of communication and personal presentation.

Essential Skills

• Highest quality personal appearance
• Flexible, professional and adept at working under pressure
• Outstanding written, verbal and oral communication skills
• Customer oriented with a passion for high-level service
• Working knowledge of administrative computer packages such as MS Office, GSuite, etc.
• Polite and proactive
• Punctual and trustworthy
• Able to use initiative and highly adaptable
• Experienced in Customer Service, Front of House, Concierge, Hosting or Customer facing role ideally within a corporate environment
• Demonstrate the values of integrity, vigilance and helpfulness which Securitas prides itself on

Additional Information

Company Benefits

Health & Wellbeing

• Company pension and advice and planning
• Life assurance scheme
• Discounted gym memberships
• Wellness advice and support, including financial, emotional and physical
• Dental and Physical Health Plans

Lifestyle Benefits

• Cycle to work scheme
• Car lease and new car purchasing schemes
• Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel
• Mortgage Advise
• Payroll ISA's
• Eligibility for Costco Membership

Learning & Development

• Support with further education
• 100's of eLearning courses
• Accredited courses by C&G, ILM, IOSH and SIA
• Leadership Development programs both local and global

It’s great to see you’re considering a career with us here at Securitas UK! You're one step away from joining our global team of over 375,000 professionals.

Ready to take the next step? Click 'I’m Interested' to submit your CV. Questions? Reach out anytime at [emailprotected] .

Why Choose Securitas UK?

At Securitas UK, we are on a mission to make the world a safer place, driven by our core values of Integrity, Vigilance, and Helpfulness. We foster empowerment, innovation, and growth, offering industry-leading training and career development opportunities.

What You Can Expect

Applying for a new role can be exciting yet daunting. Our dedicated Recruitment Team carefully reviews every application, and we appreciate your patience. Need support? We’re here to help—just drop us an email.

Diversity & Inclusion: Be Yourself at Securitas

We are an all-inclusive employer, embracing individuality and diversity as key to our success. Our belonging strategy focuses on:

• Career Growth: Clear pathways from apprenticeships to leadership programs.
• Inclusive Leadership: A culture of respect, transparency, and collaboration.
• Fair Pay & Benefits: Competitive, equitable compensation and benefits.

Our Commitment to You

We support our workforce through initiatives such as:

• Employee Networks – Safe spaces to connect and influence policies for change.
• Race at Work Charter & Armed Forces Covenant – Supporting equality and inclusion.
• Disability Confident Employer – Ensuring accessibility with our Reasonable Adjustment Passport. With our Level 2Disability Confident Employer Certification - We commit to guaranteeingan interview to anyone who discloses a disability at screening, providing they live within the location requirements.
• Health & Well-being Programs – Mental health support and workplace wellness.
• Neurodiversity Top Employer Certification – Leading inclusivity for neurodivergent individuals.

We celebrate diversity year-round with events like BSL Week, International Women’s Day, PRIDE, and Black History Month and so much more!

Take the Next Step

Join us and be part of a team that values you. Click ‘Apply Now’ and start your career with Securitas UK today!