Community Mental Health Support Worker
Location: Sunderland and Washington (hybrid role, will also be home working)
Contract: 12 month fixed-term, full-time (37.5hrs per week)
Everyturn Mental Health are looking to recruit dedicated and compassionate Community Mental Health Support Workers to join our expanding team across Sunderland and Washington. This is an exciting opportunity for individuals with a background in mental health support, particularly recent psychology graduates or those with previous experience as a Link Worker, Case Worker, or Social Prescriber.
This role is specifically designed for individuals with experience of providing one-to-one support in a mental health context.
Please note that this role is not suitable for applicants from a personal care background.
This role is not eligible for sponsorship as is does not meet the requirements as set out by the UK Visa and Immigration Service.
About The Role
As a Community Mental Health Support Worker, you will deliver a non-clinical support service embedded in primary care settings. Your work will involve regular mental health check-ins, support with antipsychotic medication use, and the early identification of deterioration in mental wellbeing. You will meet individuals in a range of settings, including their homes, GP surgeries, community hubs, or neutral venues such as cafés.
Working in close partnership with Primary Care Mental Health Practitioners (PCMHPs) and other professionals, you will support individuals to develop personal contingency plans that promote stability and reduce the risk of avoidable crisis or escalation. You will play a key role in supporting long-term wellbeing and recovery by encouraging self-management, social connection, and access to wider services.
Key Responsibilities
- Provide regular, structured mental health support on a one-to-one basis
- Identify early signs of mental health deterioration and take appropriate action
- Support individuals in managing medication, where appropriate
- Work collaboratively with primary care colleagues and local services
- Help individuals build coping strategies and contingency plans
- Encourage engagement with the local community to reduce isolation
- Signpost to relevant support services for practical issues such as housing, benefits, and employment
About You
We are particularly interested in candidates who can demonstrate the following:
- Experience of supporting individuals with their mental health
- An understanding of recovery approaches, and the impact of stigma and discrimination
- Strong interpersonal and communication skills, with the ability to build effective relationships across diverse settings
- A creative and solution-focused approach to supporting others
- Experience of working collaboratively with multi-disciplinary teams or partner agencies
- Self-motivation, reliability, and the ability to work independently to meet service outcomes
What we offer in return
Benefits
We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes on how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits:
- 30 days annual leave plus bank holidays (rising to 32 days at 5 years’ service) and the option to purchase or sell day
- Enhanced pension
- Wagestream - ability to release earnings, giving you instant access to your pay
- Smart Clinic Wellbeing Programme, including Employee Assistant Programme, GP and priority physiotherapy access and counselling sessions Shopping discounts with the opportunity to sign up for a Blue Light Card
- Enhanced life assurance scheme, payment being three times your annual salary
- Plus, many more great benefits on offer!
Here at Everyturn Mental Health we champion equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity.
We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQ+; Black, Asian and minority ethnic; menopause and neurodivergent communities.
In order to streamline our recruitment process, once we have received a sufficient number of applications, we reserve the right to expire vacancies, so please submit your application as soon as possible.