Head of Credit Risk

JR United Kingdom; United Kingdom; Hybrid; GBP 100,000 - 135,000; Full time

Job summary

A leading company in home services is seeking a Head of Credit Risk to shape their credit risk function. This role involves strategic leadership and managing credit policies across multiple countries, ensuring compliance and portfolio quality while driving growth in a dynamic environment.

Benefits

25% bonus potential

Car or £8,500 cash allowance

Private medical care

10% matched pension

Flexible office/home arrangements

Qualifications

• 10+ years in credit risk or lending, including 3–5 years in senior leadership.
• Proven success in credit policy and regulatory compliance.

Responsibilities

• Set and execute credit risk strategy across UK, Germany, Spain, and France.
• Own the entire credit lifecycle—from acquisition to collections.

Skills

Leadership

Communication

Credit Risk Metrics

Education

Bachelor's degree in Finance or Economics

Master's degree or certifications (FRM, PRM, CFA)

Tools

Excel

SQL

SAS

Python

Job description

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HomeServe Consumer Finance are recruiting for a Head of Credit Risk to join our expanding team!

Location: Commutable to London (2 days in the office) and regular travel to our UK, German, Spanish and French locations

Full Time | Senior Leadership

Salary: Up to £135,000 with excellent benefits such as 25% bonus potential, a car or £8,500 cash allowance, private medical care for you and your family, and a 10% matched pension.

Lead the future of sustainable home finance at one of Europe’s top home services companies.

HomeServe Consumer Finance is seeking a strategic and forward-thinking Head of Credit Risk to lead and shape the credit risk function of our growing consumer finance business. Operating across the UK, Germany, Spain, and soon France, this is a unique opportunity to drive growth while managing risk in a fast-paced, high-impact environment.

About Us

HomeServe is a leading international provider of home repairs, energy efficiency solutions, and residential infrastructure services. With revenues of approximately £1bn, operations in 7 countries, and over 6,000 employees, we’re on a mission to become Europe’s trusted leader in sustainable home efficiency. Backed by Brookfield Infrastructure, we’re scaling our consumer finance capabilities to meet growing demand for green home upgrades.

The Role

As Head of Credit Risk, you’ll be a key member of the HomeServe Finance senior leadership team. Reporting to the CEO of Consumer Finance, you will:

• Set and execute our credit risk strategy across UK, Germany, Spain, and France.
• Own the entire credit lifecycle—from acquisition to collections.
• Define credit policies and oversee governance structures.
• Lead a growing team of credit risk professionals.
• Monitor portfolio quality and develop risk mitigation strategies.
• Work cross-functionally with product, technology, compliance, and finance.
• Represent credit risk to funding partners, including Barclays Capital Markets.

What We’re Looking For

Experience & Education

• 10+ years in credit risk or lending, including 3–5 years in senior leadership.
• Proven success in credit policy, portfolio monitoring, and regulatory compliance.
• Extensive experience with retail consumer finance, especially point-of-sale loans.
• Bachelor’s degree in a relevant field (e.g., Finance, Economics) – essential.
• Master's degree or certifications (FRM, PRM, CFA) preferred.
• Experience running credit functions abroad (Germany, Spain, France, etc.) is a bonus.

Skills & Tools

• Deep understanding of credit risk metrics and decisioning.
• Proficiency in Excel, SQL, SAS; Python is a plus.
• Knowledge of FCA, GDPR, IFRS 9, and industry risk frameworks.

Leadership & Culture Fit

• A natural leader who thrives in dynamic, cross-functional environments.
• Strong communicator, able to convey complex credit topics clearly.
• Aligned with our values of Courage, Persistence, and Integrity.

Why Join Us?

• Be a part of a purpose-driven company enabling the green transition at home.
• Work with a collaborative team focused on innovation and impact.
• Hybrid working with flexible office/home arrangements.
• Travel opportunities across the UK and Europe (with costs covered).