Retail Associate (Hiring Immediately)

JR United Kingdom; North East; On-site; GBP 60,000 - 80,000; Part time

Job summary

Join a forward-thinking company as a Customer Team Member, where you will provide exceptional service and support to customers in a friendly environment. Enjoy flexible working hours and a variety of shifts while being part of a dedicated team. This role offers comprehensive training and a range of benefits, including a generous holiday allowance and a pension scheme with employer contributions. If you are passionate about customer service and eager to make a positive impact in your community, this opportunity is perfect for you.

Benefits

30% discount on Co-op products

10% discount on other brands

Pension scheme with up to 10% employer contributions

Wagestream app for early pay access

31 days holiday

Virtual healthcare services

24/7 employee assistance service

Paid training and career support

Cycle-to-work scheme

Qualifications

• Great people skills and the ability to build positive relationships.
• Flexible to work various shifts and a positive approach to change.

Responsibilities

• Provide friendly service and respond to customer queries.
• Maintain store safety, stock shelves, and check prices.

Skills

Customer Service

Problem Solving

Flexibility

Communication Skills

Job description

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Retail Associate (Hiring Immediately), Northumberland

Client: Co-op

Location: Northumberland, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

2

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Closing date: 07-05-2025

Customer Team Member

Location: 41 Main Street, Seahouses, NE68 7RF

Pay: £12.30 per hour

Contract: 24 hours per week + regular overtime, permanent, part-time

Working pattern: Varied shifts including early mornings, afternoons, late evenings, and weekends, to be discussed at interview.

Full, paid training provided. You can apply for this role using your mobile device (no CV needed!).

We’re looking for Customer Team Members to join our team at Co-op. When you join Co-op, you’ll get benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services, and a 30% discount on Co-op products.

As a Customer Team Member, you’ll be part of a friendly team dedicated to helping customers. Responsibilities include providing great service at the tills and shop floor, re-stocking shelves, and cleaning spillages.

At Co-op, we focus on fairness and community, supporting your physical, mental, and financial wellbeing, and helping you through life events.

What you'll do

• Provide friendly and thoughtful service, respond to queries, promote Co-op products and Membership, and ensure a great shopping experience.
• Support colleagues and solve problems for customers and members.
• Maintain store safety and legality—stock shelves, check prices, dates, and temperatures.
• Support the introduction of new products and services, sharing experiences with colleagues.
• Get involved in community activities and events.

Ideal candidates

• Care about customer and member needs.
• Have great people skills and build positive relationships.
• Have a positive approach to change and problem solving.
• Are flexible to work various shifts.

Why Co-op?

• 30% discount on Co-op products, plus 10% on other brands.
• Pension scheme with up to 10% employer contributions.
• Wagestream app for accessing part of your pay early.
• 31 days holiday (including bank holidays, pro-rata for part-time).
• Virtual healthcare services for you and your family.
• 24/7 employee assistance service.
• Paid training and support for development and career progression.
• Rota shared three weeks in advance, accessible on your phone.
• Cycle-to-work scheme.

Building an inclusive workplace

We welcome applications from everyone and aim to create inclusive environments. We can make reasonable adjustments for disabilities and are part of the Disability Confident scheme. When applying, indicate if you'd like to be considered under this scheme.

As part of the application, you'll complete two online assessments (~20 minutes). We may close the vacancy early if needed.