Blackpool Squires Gate - Customer Care - Part Time Hours

TN United Kingdom; Blackpool; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading company is seeking a Customer Care Assistant to enhance customer experiences at their Blackpool location. The role involves engaging with customers, maintaining cleanliness, and creating a warm atmosphere. Ideal candidates will exhibit friendliness and effective communication skills while thriving in a fast-paced environment. Benefits include holiday pay, meal allowances, and employee discounts.

Benefits

Holiday Pay

Service Awards

Meal Allowances

Employee Discounts

Qualifications

• Ability to work in a fast-paced environment.
• Strong customer engagement skills.

Responsibilities

• Engaging with customers and ensuring smooth operations.
• Maintaining cleanliness in dining areas and toilets.
• Creating a welcoming atmosphere.

Skills

Friendliness

Effective Communication

Approachability

Helpfulness

Job description

Job Description: Customer Care Assistant at Blackpool Squires Gate

Overview

McDonald's is one of the most recognized brands worldwide, built on core values such as Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, offering quality jobs, and ensuring opportunities are accessible to all.

As a Customer Care Assistant, you will be the face of our restaurant, engaging with customers and ensuring smooth operations in customer areas. Your responsibilities include making children feel welcome, handing out balloons, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

We seek individuals who can work in a fast-paced, energetic environment with a genuine smile and the ability to connect with customers, making them feel valued.

Essential qualities include friendliness, approachability, courteousness, helpfulness, effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact. The ability to sustain high energy levels while working efficiently and productively is crucial.

Benefits include holiday pay, service awards, meal allowances, employee discounts from top brands, and much more.