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Operations Director - Digital Marketing Agency

Stonor Search and Selection Limited

Manchester

On-site

GBP 60,000 - 100,000

Full time

30+ days ago

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An established industry player in digital marketing is seeking an Operations Director to lead their expanding team. This senior role offers a chance to shape operational strategies, enhance client retention, and drive productivity in a vibrant agency culture. With a strong portfolio of consumer clients, this agency is recognized for its innovative campaigns and supportive environment. The position promises not only a rewarding career path but also a chance to make a significant impact in a rapidly growing firm. If you're passionate about operations and marketing, this opportunity is perfect for you.

25 days holiday + bank holidays

EMI Share Scheme

Customised development plan

Healthcare benefits

Life assurance

Cycle to work scheme

Charity support time

Experienced operations professional with a strong background in marketing.
Proven track record in improving productivity and efficiency.

Oversee operational management and improve client retention.
Mentor team members and lead recruitment forecasting.

Operational Management

Team Leadership

Process Improvement

Client Retention

New Tools/Technology Implementation

Did you know, we’re covering the National Insurance increase on any new marketing or sales hires starting before April?

Operations Director - Digital Marketing Agency

A leading digital marketing agency with an attractive portfolio of consumer clients is looking for an experienced Operations Professional to join as their new Ops Director. Senior, Board level role offering excellent benefits and award-winning culture and an EMI scheme.

The Agency

Founded close to 20 years ago, this agency has grown to become one of the leading agencies in the north of England. They provide high-performing digital marketing strategies for a varied portfolio of excellent consumer brands covering all channels with a specific specialism in Meta and Google. The agency has been recognised for both their campaigns as well as their agency culture many years running and they pride themselves on being the type of place where people enjoy their role, are challenged, and feel part of a proper team with ambition and passion at their core.

The Role

The agency is continuing to expand and they're on the hunt for an experienced Operations Professional to join them and oversee/continually improve productivity, efficiency, and client retention across the business. It's an ideal role for any operations professional within the marketing sector who's interested in joining a rapidly growing, stable, and profitable agency in a senior leadership position.

Responsibilities will include:

Operational Management (Delivery Teams, New Business/Onboarding, Budgets/Forecasts, Client Retention, overall agency schedule)
Team Leadership (Mentoring and developing team members, Working with Heads of department, working with head of people, Recruitment forecasting, staff onboarding)
Process Improvement & Innovation (Implement new tools/technology, Improve efficiency agency-wide, review industry best practices)

Benefits Include: