Senior Clinical Patient Flow Co-Ordinator (Band 7) - Patient Flow - University Hospitals of Nor[...]

University Hospitals of North Midlands NHS Trust; Stoke-on-Trent; On-site; GBP 46,000 - 53,000; Full time

Job summary

An established industry player is seeking a Senior Clinical Patient Flow Co-Ordinator to enhance patient care in a dynamic environment. This full-time role invites experienced nurses or AHPs to lead patient flow management, ensuring safety and quality care across the hospital. Join a team dedicated to making a difference in healthcare, where your leadership and operational skills will shine. With a commitment to staff development and a culture of inclusion, this position offers a rewarding opportunity in one of the UK's largest hospitals. Don't miss your chance to contribute to exceptional patient journeys.

Qualifications

• NMC registration and evidence of degree level study required.
• Experience managing patient flow and conducting staff appraisals.

Responsibilities

• Coordinate patient flow and provide clinical advice across the hospital.
• Work with management teams to ensure quality care and safety.

Skills

Analytical skills

Advanced IT skills

Communication skills

Leadership skills

Ability to work under pressure

Education

NMC registration

Degree level study

Recognised management qualification

Masters level study

Job description

Main area Patient Flow Grade Band 7 Contract Secondment: 12 months (Fixed term end date of 1st April 2026) Hours Full time - 37.5 hours per week Job ref 205-7031922

Employer University Hospitals of North Midlands NHS Trust Employer type NHS Site Royal Stoke University Hospital Town Stoke-on-Trent Salary £46,148 - £52,809 Shift enhancements Salary period Yearly Closing 21/05/2025 23:59

Senior Clinical Patient Flow Co-Ordinator

Band 7

Job overview

Are you looking for a challenging, demanding but rewarding career in one of the UK's largest hospitals?

An exciting opportunity has arisen for an experienced nurse or AHP (NMC or HCPC registered) to facilitate effective patient flow through the hospital site. You will work within a team to coordinate elective and emergency pathways whilst maintaining patient safety and providing visible leadership.

We are seeking a dynamic, confident and motivated clinical leader to join our expanding corporate clinical site management team. If you are passionate, like we are about providing the best care to our patients, this position offers the right individual the opportunity to showcase and develop their leadership and operational skills.

Main duties of the job

Working shifts over a 24-hour period, you will provide out of hours senior nursing support and clinical advice to all areas and support the clinical site manager to deliver effective patient flow. You will be responsible for maintaining an accurate capacity position and escalating concerns to the CSM and capacity leadership team. You will work closely with the divisional management teams, to prioritise safety and quality care for all our patients to promote positive patient outcomes and ultimately enhance the patient’s hospital journey.

The senior clinical patient flow coordinator role is diverse, and you will need to be flexible and adaptable in an ever-changing environment, with an ability to remain composed during periods of extreme pressure

Excellent communication and interpersonal skills are an essential requirement of the role, in order to develop and manage relationships with key stakeholders.

This is the perfect opportunity for those who are looking for a new challenge, enjoy variety in their work and wish to be part of a team striving to make a difference to our patients' healthcare in Staffordshire.

Working for our organisation

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Detailed job description and main responsibilities

For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.

Person specification

Education and Qualifications

• NMC registration
• Evidence of degree level Study
• Recognised management qualification
• Evidence of masters level of study and/or prepared to work towards this

Experience and Knowledge

• Experience managing patient flow
• Experience of organising and prioritising own workload and that of others
• Ability to interpret large volume of information and data
• Ability to network within a large MDT
• Defines clearly the quality & timescale parameters required to meet goals and de
• Ability to undertake risk analysis, develop options available to reduce risks working with the division
• Experience of conducting staff appraisals

Skills and Ability

• Analytical skills
• Ability to formulate models and frameworks
• Ability to work to a deadline
• Takes responsibility for implementing decisions
• Knowledge of emergency department pathways and KPI’s
• Presents complex information effectively both formally and informally using a variety of forms
• Experience of advanced IT skills

Important information about your application

• All correspondence will be sent to you via the email address you applied from. Please ensure you check your emails regularly.
• References - please ensure you provide email addresses for all referees for the last three years of employment.
• We are committed to equality of opportunity and welcome applications from everyone regardless of ethnicity, disability, gender, age, faith or sexual orientation. Appointment will be based on merit alone.
• Flexible working will be considered in line with Trust policies
• New recruits are required to pay for their Disclosure and Barring Service check (and admin fee) prior to starting if the role requires a DBS check.
• We work with ‘trac.jobs’ to support out recruitment process. If you have any queries regarding this please read this privacy notice.

University Hospitals of North Midlands NHS Trust (UHNM) has been awarded the Gold Award for proudly supporting those who serve. We actively encourage applications from the Armed Forces community.

We will communicate with you regarding your job application via email. Please be aware that we cannot guarantee the security of any emails sent/received via non encrypted format.

If you would like support completing an application form, please contact the recruitment department on 01782 675533 where one of our trained assistants will be able to help

At UHNM we are fortunate to receive a high volume of applications for many of our roles, on this occasion we would reserve the right to close any advert early, therefore please apply without delay!

If you obtained your qualifications overseas, you will be required to provide an official government translation through ECCTIS (formerly known as NARIC). Please note, this is in addition to any professional registration requirements and not a replacement for your qualifications.

If you are currently in the UK on a visa, you must have at least six months remaining on your visa at the time of application to ensure sufficient time for the recruitment and training process associated with the role. The requirement of at least six months remaining on your visa does not apply to a Skilled Worker Visa, as a new Skilled Worker Visa would be required for a new role.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.