Remote Telemarketing Executive – Mortgage Magic™

TN United Kingdom; United Kingdom; Remote; GBP 20,000 - 30,000; Full time

Job summary

A leading company in the UK is seeking customer service representatives to manage inbound and outbound calls, provide product information, and meet sales targets. Candidates should possess strong communication skills and a proactive approach. The role offers competitive salary and initial training, with potential for a permanent position after probation.

Benefits

Competitive salary

Initial training

Permanent job after successful probation

Qualifications

• Excellent proficiency in English required.
• Previous sales or customer service experience preferred.
• Self-motivated and proactive approach necessary.

Responsibilities

• Handle inbound and outbound customer calls professionally.
• Provide information about products and services.
• Meet or exceed sales targets consistently.

Skills

Communication

Interpersonal Skills

Organizational Skills

Problem-Solving

Analytical Skills

Active Listening

Tools

CRM Software

Phone Systems

Job description

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Client:

Jobspaddy

Location:

Job Category:

Other

EU work permit required:

Yes

Job Reference:

f5ae8f1cdcdc

Job Views:

2

Posted:

23.05.2025

Expiry Date:

07.07.2025

Job Description:

Responsibilities

• Handle inbound and outbound customer calls in a professional and courteous manner
• Provide information about our products and services to potential and existing customers
• Upsell and cross-sell our services to customers to generate sales leads
• Meet or exceed sales targets on a consistent basis
• Document customer interactions and record details of inquiries, complaints, or comments
• Identify and escalate priority issues to the appropriate person or department
• Follow up with users/learners to ensure their issues have been resolved to their satisfaction
• Perform other duties as assigned by management

Qualifications

• You should have excellent proficiency in English across all spectrums
• Strong communication and interpersonal skills are essential
• Previous sales or customer service experience is preferred but not required
• Excellent phone etiquette and active listening skills will be an asset
• Strong organizational, problem-solving, and analytical skills
• Ability to work well under pressure and handle challenging situations with a calm and constructive approach
• Ability to effectively manage time and multi-task to accomplish objectives
• Self-motivated, proactive, and collaborative approach to work is necessary
• Experience with CRM software and phone systems is an added advantage

We follow a Bring-your-own-device (BYOD) policy, so in order to qualify for this job, you need to have your own standard hardware setup that’s required for the job.

The minimum specifications we require are:

• Windows 10 or macOS Big Sur
• Intel i5 or AMD A8 processor
• 8GB of memory
• 100GB+ free hard drive space
• A very good headphone with microphone

What we’re offering

• Competitive salary
• Initial training
• Permanent job after a successful probationary period