Senior Onboarding Calculations Consultant - Defined Benefits

TN United Kingdom; England; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Senior Onboarding Calculations Consultant to join their dynamic team. This hybrid role offers the opportunity to leverage your expertise in Defined Benefit Pension schemes to provide exceptional administration and support services. You'll be responsible for maintaining scheme data, calculating benefits, and facilitating the onboarding of new pension schemes. With a focus on customer satisfaction and technical excellence, this position promises a rewarding career path in a collaborative environment that values innovation and inclusivity.

Benefits

Performance-related bonus

Generous pension contribution

Life assurance

Private medical insurance

25+ days holiday

Family leave policies

Electric car scheme

Various discounts

Modern office spaces

Qualifications

• Experience in Defined Benefit pension scheme administration is essential.
• Strong customer focus and ability to manage tight deadlines.

Responsibilities

• Administer and update member records and handle customer claims.
• Calculate Defined Benefits quotations and ensure accurate benefit calculations.

Skills

Defined Benefit Pension Scheme Administration

Customer Relationship Management

Leadership Skills

Issue Resolution

GDPR Compliance

Education

Pension Qualification (CII/PMI or equivalent)

Job description

Senior Onboarding Calculations Consultant - Defined Benefits, Brighton and Hove

Client: LegalAndGeneral

Location: Brighton and Hove, United Kingdom

Job Category: Consulting

EU work permit required: Yes

Job Reference: 4b0e79dd9230

Job Views: 3

Posted: 08.05.2025

Expiry Date: 22.06.2025

Job Description

Do you have experience working with Defined Benefit Pension schemes? Are you looking to take on a senior role within a dynamic team? If so, join us as a Senior Operational Support Consultant.

In this role, you will apply your expertise to maintain scheme data, administer and update individual member records, and handle all aspects of customer claims work. You will also support complex benefit structures and provide technical expertise to both ongoing and new schemes.

This is a hybrid working opportunity, allowing flexible work between our Hove Office and your home.

What you'll be doing:

• Providing efficient administration and claims services to scheme members, Trustees, and intermediaries
• Calculating individual Defined Benefits quotations from various schemes
• Designing and issuing non-standard communications tailored to customer needs
• Implementing Quality Checking to ensure accurate benefit calculations
• Acting as an SME and technical expert for the team
• Designing and implementing training focused on fair treatment and good customer outcomes
• Facilitating activities such as valuations, data updates, and bulk transfers
• Managing the onboarding process of new DB Pension schemes

Qualifications

Who we're looking for:

• Experience/knowledge of Defined Benefit pension scheme administration (a Pension qualification such as CII/PMI or equivalent is preferable)
• Understanding of benefits structure and administration in Defined Benefit schemes
• Strong customer focus and relationship management skills
• Ability to manage tight deadlines and prioritize work
• Leadership skills and proactive issue resolution
• Commitment to maintaining relationships with internal and external customers
• Familiarity with GDPR, Money Laundering, Complaints, Treating Customers Fairly, and Breach guidelines

Benefits

We offer a comprehensive package including:

• Performance-related bonus and share schemes
• Generous pension contribution
• Life assurance
• Private medical insurance
• At least 25 days holiday plus public holidays, increasing to 26 after 2 years
• Family leave policies
• Electric car scheme via salary sacrifice
• Various discounts and modern office spaces fostering collaboration and wellbeing

Additional Information

At L&G, we foster an inclusive culture with flexible working options. We value your strengths and potential, even if you don't meet every criterion. Join us to help build a better future for all.