Back of House Coordinator

JD Sports / Livestock / Size?; West Harptree; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join a dynamic retail team as a Back of House Coordinator, where you will enhance your operations skills and gain valuable stock experience. This position offers the chance to contribute to the success of a leading sports-fashion retailer known for its commitment to quality and customer satisfaction. You will play a key role in managing inventory and supporting front-of-house operations, ensuring a smooth and efficient retail experience. If you're passionate about retail and eager to grow in a vibrant environment, this opportunity is perfect for you.

Qualifications

• 2+ years of retail or stockroom experience is required.
• Strong verbal and written communication skills are essential.

Responsibilities

• Lead stockroom operations ensuring organization and cleanliness.
• Manage daily e-commerce sales including processing and shipping orders.

Skills

Retail experience

Stockroom management

Communication skills

Problem-solving skills

Attention to detail

Tools

Shopify

Inventory system

Job description

Thursday, December 26, 2024

Location: Metrotown, BC

Workplace Type: On-site

Job Type: Part-Time, Permanent

Salary: $17.40 per hour

Department: Retail Stores

The Team:

JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music, and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market. Our commitment to showcasing brands in a premium environment and stores remains a key part of the JD strategy.

The Role:

Our Retail team is looking for a Back of House Coordinator to join our Metrotown location! Come join our quickly growing and developing team at JD Sports Canada. You will have the exciting opportunity to not only improve your operations skills but also expand your knowledge and stock experience in the retail industry. As a Back of House Coordinator, you will play a vital role in ensuring the success of the JD Sports Team.

Key Duties/Responsibilities:

• Support Front of House associates in pulling in-store customer requests.
• Lead day-to-day operations of the stockroom and ensure accurate labelling, logical placement, neat arrangement, and cleanliness.
• Contribute to the profitability of the retail operation by accurately receiving, handling, and managing the inventory of merchandise in a timely and organized manner.
• Manage end-to-end daily e-commerce sales which consist of processing, picking, packing, and shipping orders direct to customers.
• Communicate on a daily basis with customer service and stores via Slack channels and email.
• Decrease store shrinkage by researching inventory discrepancies and problem-solving issues to ensure optimal sales.
• Daily use of our inventory system.

Skills/Experience/Knowledge needed:

• 2+ years of retail or stockroom experience required.
• Experience with Shopify platform beneficial.
• Excellent verbal and written communication skills.
• Strong computer and problem-solving skills.
• Strong attention to detail and task-oriented.