Client & Admin Support

THP Chartered Accountants; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the accountancy sector is looking for a proactive administrator to join their Wanstead office. The role involves managing daily administrative tasks, ensuring a welcoming environment, and supporting team members. The ideal candidate will have strong communication skills and experience in a professional services setting. This position offers a dynamic work environment with varied responsibilities, making it suitable for someone who thrives on variety and teamwork.

Qualifications

• Experience in a professional services environment.
• Excellent front of house skills.

Responsibilities

• Manage day-to-day admin tasks and support team members.
• Ensure office cleanliness and compliance with health and safety regulations.
• Organise internal office events and meetings.

Skills

Communication

Organisational Skills

Tools

Microsoft Office Suite

Job description

We are seeking an enthusiastic, 'can do' administrator with excellent 'front of house' skills to join our friendly team. This role is vital in ensuring the smooth and efficient functioning of our Wanstead office, including managing day-to-day admin tasks, supporting team members and maintaining an organised, welcoming and safe environment.

Our ideal candidate will be a 'people person' with experience of working in a professional services environment (accountancy practice, law firm, IFA) who has excellent communication skills and loves variety in their work.

Key responsibilities:

• Represent THP to external visitors with a positive attitude and professional appearance
• Ensure visitors and team members are welcomed appropriately
• Take and direct phone calls in a professional and timely manner
• Complete daily personal admin tasks
• Monitor and maintain office stationery & supplies, placing orders when necessary
• Ensure all office equipment is in good working order, arranging repairs as needed
• Assist in scheduling meetings, booking conference rooms, and coordinating travel arrangements for staff as required
• Organise internal office events, meetings, and lunches
• Plan in-house or off-site activities such as parties, celebrations, wellbeing days etc
• Address team member queries regarding office management issues
• Oversee office cleanliness and liaise with third party contract providers as necessary e.g. cleaning company, fire equipment providers etc.
• Ensure office complies with health and safety regulations
• Work with HR to support management of Health and Safety in the office - Fire Marshal, First Aid, DSE assessments
• Manage first aid supplies and procedures in case of emergency
• Provide ad hoc support to the Directors as required
• Ad-hoc administrative tasks when required/ assisting management team when needed

Desired attributes

• Displays pro-active, can-do approach with excellent communication skills both in person and in writing
• Friendly and welcoming to internal and external people, both in person and on the phone
• Strong organisational skills with the ability to work effectively on multiple activities and competing priorities
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and general office equipment