Early Years Quality Manager

Monkey Puzzle Nursery Group; Dacorum; On-site; GBP 60,000 - 75,000; Full time

Job summary

Monkey Puzzle Day Nurseries Ltd is seeking an experienced Operations Leader to support and monitor compliance, quality, and standards across Monkey Puzzle Nursery Group. The role advises and supports nursery management teams and practitioners to deliver high-quality care and education, contributing to continuous improvement across sites.

Lead audits, develop action plans, coach Nursery Managers, monitor KPIs, and collaborate with Head Office to uphold EYFS safeguarding, health and safety, and

Qualifications

• Level 3 Early Years Qualification (Full and Relevant)
• Evidence of strong leadership in nursery settings and experience driving quality improvement.
• Knowledge of EYFS, safeguarding, health & safety and Ofsted requirements.

Responsibilities

• Conduct audits of teaching practices and environments, producing action plans for rapid improvement.
• Maintain accurate records using platforms like Monday.com and SharePoint.
• Coach and support Nursery Managers to deliver operational excellence.
• Monitor KPIs across occupancy, staffing, financial performance, and customer satisfaction and implement improvement plans.

Skills

Early years leadership

Excellent communication

Analytical thinking

Organised & prioritisation

Team player

Education

Level 3 Early Years Qualification (Full and Relevant)

Tools

Microsoft Office (Outlook, Word, Excel, PowerPoint)

SharePoint

Microsoft 365 tools (Teams, SharePoint, OneDrive)

Job description

To support and monitor compliance, quality, and standards across Monkey Puzzle Nursery Group. The role is responsible for advising and supporting nursery management teams, and practitioners to deliver high-quality care and education. This role contributes to the continuous improvement and excellence of all Monkey Puzzle Nursery Group sites.

Operational Leadership

• Conduct audits of teaching practices and environments, producing clear action plans to support rapid improvement.
• Maintain accurate records using platforms such as Monday.com and SharePoint.
• Attend relevant industry events and networks.
• Manage a schedule of nursery visits, ensuring consistent quality monitoring across the network.
• Use audit trend data to create and implement focus plans with the team.
• Alongside the Operations Manager, coach and support Nursery Managers to deliver operational excellence and achieve organisational objectives
• Work collaboratively with the Operations Manager to monitor and analyse key performance indicators (KPIs), including occupancy, staffing, financial performance, compliance and customer satisfaction, implementing improvement plans where required alongside Nursery Growth Plans
• Support Nursery managers in overseeing operational budgets while maintaining high-quality provision
• Work collaboratively with Head Office support functions, including HR, Finance and Marketing, to achieve company goals
• Ensure policies, procedures and operational standards are implemented consistently across all

Nursery Group Sites

Quality & Regulatory Compliance

• Deliver high-quality advice, training, and support to nurseries, tailored to their individual needs.
• Develop and implement Quality Support Plans where operational weaknesses are identified.
• Write high-standard visit reports, with constructive and clear feedback.
• Provide guidance on equalities legislation and ensure inclusive practice is embedded.
• Ensure all settings comply with the Early Years Foundation Stage (EYFS), statutory compliance in safeguarding and health & safety, including Ofsted and HSE requirements.
• Stay informed of sector developments and apply relevant research to improve practice.
• Contribute to policy, system, and training development.
• Monitor safer recruitment and appropriate staff deployment in line with legal requirements.
• Support settings through inspections, ensuring teams are well prepared and confident in demonstrating 'Strong Standard' practice

Curriculum and Pedagogical Oversight

• Support Nursery Managers and leadership teams to develop inspiring learning environments that promote children's learning, development and wellbeing
• Champion the delivery of a high-quality, child-centred curriculum that reflects the principles of the Early Years Foundation Stage
• Monitor curriculum implementation through regular quality visits, observations and professional dialogue
• Drive improvements in teaching, learning and assessment through coaching, mentoring and quality improvement approaches
• Encourage innovation and the sharing of best practice across all settings to enhance children's outcomes

Support & Engagement

• Build strong relationships with Nursery Managers to ensure consistent brand standards and shared goals.
• Support new openings through Ofsted registration and setting setup.
• Work collaboratively with the Operations Manager in supporting recruitment, retention, succession planning and workforce stability across the Nursery sites
• Foster an inclusive, positive and high-performing culture aligned with organisational values
• Facilitate collaboration between settings to share expertise, celebrate success and drive continuous improvement

Early Years Training & Development

• Collaborate with the training department to deliver a robust CPD programme and evaluate its impact on children's outcomes.
• Support settings with SEND strategies and inclusive practice.
• Monitor and support safeguarding practices, ensuring compliance with all statutory requirements.
• Promote a culture of continuous professional development for all colleagues across the region
• Collaboratively work with the Operations Manager in coaching, mentor and develop Nursery Managers and leadership teams to strengthen leadership capability and improve outcomes
• Deliver and facilitate training, workshops and professional learning opportunities in early years practice, safeguarding, leadership and operational excellence
• Ensure all mandatory training is completed and that colleagues remain up to date with legislative and best practice developments
• Encourage reflective practice and continuous learning to drive improvements in quality, teaching and leadership across all settings

Key Skills:

• Passionate about early years education
• Experienced in leading nurseries with a track record of 'Good' or 'Outstanding' Ofsted outcomes
• Reflective and analytical, open to challenging your own assumptions
• An excellent communicator, both verbally and in writing
• A team player who shares knowledge and promotes best practice
• Organised and skilled in managing priorities
• Committed to ongoing professional development
• Calm under pressure and solution-oriented
• Personable, adaptable, and able to inspire others
• Level 3 Early Years Qualification (Full and Relevant)
• Strong knowledge of the EYFS statutory framework
• Experience working within early years settings
• Knowledge of Health & Safety standards in early years
• Ability to create and implement action plans
• Experience supporting settings through rapid improvement
• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Experience managing or overseeing multiple early years settings
• Experience supporting new settings through Ofsted registration
• Familiarity with Microsoft Office365 tools (Teams, SharePoint, OneDrive)

Monkey Puzzle Day Nurseries Ltd is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment.

The successful applicant will be thoroughly background checked, this check will include a DBS check.