Early Prevention Officer

www.findapprenticeship.service.gov.uk - Jobboard; Bloxwich; Hybrid; GBP 32,000 - 37,000; Full time

Job summary

A local government council is seeking a Prevention Officer to join their Housing Service. This role involves providing effective homelessness prevention services and working with stakeholders to ensure support for those threatened with homelessness. Ideal candidates will possess strong communication, empathy, and problem-solving skills, along with a commitment to diversity and inclusion. The position offers a competitive salary and flexible working options.

Benefits

Generous holiday entitlement

Pension Scheme Enrolment

Career progression pathways

Employee Assistance Programme

Various retail and health benefits

Qualifications

• Diverse set of skills including communication, empathy, and problem-solving.
• Understanding customer needs to provide excellent service.

Responsibilities

• Provide homelessness prevention service on behalf of the Council.
• Work with stakeholders to identify those threatened with homelessness.

Skills

Communication

Empathy

Problem-solving

Interpersonal skills

Technical knowledge

Adaptability

Job description

About The Role

Job Title: Prevention Officer

Contract: 12 months fixed term

Location: Hybrid Plough Lane and home working

Hours: 37 hours per week

Salary: 07HC £32,061 - £36,363 pro rata

Closing date: Sunday 24th August 2025

Interview: Monday 1st September 2025

The role

An exciting opportunity to join the Housing Service as a Prevention Officer, a new role created due to demand. You will provide an effective homelessness prevention service on behalf of the Council, offering a full range of housing advice and options in both private and public sectors, in line with the Homelessness Reduction Act 2017. Your role will involve working with stakeholders to identify those threatened with homelessness early, ensuring the Council's responsibilities are met effectively.

Effective early intervention is central to the success of the housing service, aiming to identify and address issues before they escalate, thereby preventing crises rather than just reacting to them.

About You

You will need a diverse set of skills including communication, empathy, problem-solving, and interpersonal skills, along with technical knowledge and adaptability. These skills will help you understand customer needs, resolve issues, build relationships, and provide excellent service.

To arrange an informal discussion about the role with Will Neville, The Housing Solutions Manager, please contact [e-mail].

We Offer

• A competitive salary, generous holiday entitlement, and access to our contributory pension and staff benefits scheme, which includes:
• Starting Salary of £32,061
• Pension Scheme Enrolment in the Local Government (LGPS)
• Career progression: clear pathways to progress
• Annual Leave: 31 days’ annual leave (pro rata) plus bank holidays. You can purchase an additional 10 days per annum with line manager approval.
• Flexible working: flexi-time, job-share, part-time hours, and some home working options
• Employee Assistance Programme: 24/7 support and counselling
• Payment of professional membership fees
• Range of retail, leisure, holiday, and health benefits, including savings, cashback, and discounts

Additional Information

For more details about living and working in Herefordshire, visit www.spiritofherefordshire.com.

We are committed to diversity and inclusion. If you meet the essential criteria and are enthusiastic about making a difference, we encourage you to apply or contact us for more information.

For reasonable adjustments during the recruitment process, please contact [e-mail].

Our Employee Network Groups include Black and Asian Staff, LGBTQ+, Parents & Carers, Climate and Nature Emergency, Disabilities, and Armed Forces/Veterans. More information is available on our website.

How to Apply

Upload your CV and a supporting statement demonstrating your experience, skills, and abilities. Successful applicants will be contacted by Hoople Resourcing with further details.

We welcome applicants of all backgrounds and characteristics. All requests for flexible working and reasonable adjustments will be considered.

Additional Notes

This job is active and accepting applications.