Early‑Morning Holiday Customer Assistant (Seasonal Growth)

Marks & Spencer Group; Lisburn and Castlereagh District; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer Group in the United Kingdom invites applications for a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace, sharing product knowledge and helping customers find what they need.

Be prepared for early shifts and to work across different store areas; you’ll use Sparks and in-store devices to enhance the customer experience, and you’ll represent the brand with enthusiasm and teamwork.

Qualifications

• Experience in customer service is desirable.
• Ability to work in a fast-paced retail environment.
• Knowledge of M&S Food products is beneficial.

Responsibilities

• Provide five-star service to customers in the Food department.
• Confidently recommend and sell new food products to customers.
• Utilise Sparks and in-store devices to enhance the customer experience.
• Be flexible to work across different store areas as required.

Skills

Customer service

Teamwork

Digital literacy

Brand ambassador

Tools

Sparks app

In-store devices

Job description

Marks & Spencer Group in the United Kingdom invites applications for a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace, sharing product knowledge and helping customers find what they need.

Be prepared for early shifts and to work across different store areas; you’ll use Sparks and in-store devices to enhance the customer experience, and you’ll represent the brand with enthusiasm and teamwork.