Early-Morning Food Assistant - Fast-Paced Customer Service

Marks & Spencer Plc; Southend-on-Sea; On-site; GBP 18,000 - 22,000; Part time

Benefits offered by this job

Flexible shifts

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in our Food section. This frontline role involves delivering five-star service, helping customers, and promoting our newest food products.

You’ll thrive in a high-pressure environment, stay digitally confident using Sparks App and in-store devices, and adapt across store areas. We offer flexible shifts and opportunities to contribute to growth in sales, with shifts mornings and potential full-time hours during peak weeks.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to work under pressure in a busy retail environment.
• Willingness to learn about M&S Food products.

Responsibilities

• Provide five-star customer service at pace and with accuracy.
• Assist customers, answer questions and guide product choices.
• Operate Sparks App and in-store devices to help customers.
• Restock shelves, maintain store appearance and cleanliness.
• Work across store areas to meet changing demands.

Skills

Customer service

Retail experience

Teamwork

Communication

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc is seeking a Customer Assistant in our Food section. This frontline role involves delivering five-star service, helping customers, and promoting our newest food products.

You’ll thrive in a high-pressure environment, stay digitally confident using Sparks App and in-store devices, and adapt across store areas. We offer flexible shifts and opportunities to contribute to growth in sales, with shifts mornings and potential full-time hours during peak weeks.