Early Help Team Manager

Lambeth Council; London; Hybrid; GBP 54,000 - 58,000; Full time

Job summary

Lambeth Council seeks an Early Help Team Manager to enhance family support services within our community. The role emphasizes collaboration, quality assurance, and effective leadership to uplift community resources, contributing to improved outcomes for families. Join us in our mission to deliver excellence and make a real difference.

Benefits

Generous annual leave starting at 27 days

Local Government Pension Scheme membership

Participation in Staff Networks

Learning and Development opportunities

Discounts at local restaurants

Cycle to Work Scheme

Secure Bike Storage

Employee Assistance Programme

Qualifications

• Experience in team management and quality assurance in a social care setting.
• Able to engage effectively with internal and external stakeholders.
• Experience with Early Help strategies and frameworks.

Responsibilities

• Manage a team of Early Help Practitioners.
• Ensure quality of service delivery and drive performance.
• Triage referrals and decide pathways for family support.

Skills

Leadership

Collaboration

Quality Assurance

Communication

Job description

Early Help Team Manager

PO6: £54,684 - £57,726

Permanent/Full time/Hybrid

About Us

It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through ourLambeth 2030 Plan ‘Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are ‘connected by purpose,’ in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were developed for staff by staff;Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicatedOne Lambeth Values and Behaviours page.

About the Borough

Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community.

With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment.

About the Team

The Early Help Team works with the whole family to prevent issues escalating to improve outcomes and reduce high-cost services. We work in collaboration with internal Children Social Care teams/professionals, external partners and community services. Our framework is to assess families, create a plan then review the plan every 6 weeks. Early Help Team Managers are integral part of service delivery, ensuring that families get the right support at the right time.

About the Role

The Early Help Team Manager works in collaboration with the Service Manager to quality assure the work, raise standards, drive performance and develop/improve best practice. You will be managing a team of Early Help Practitioners, and you will be part of a managers duty system that triages referrals coming into the service – deciding what is the best pathway for families whether that is signposting or allocation for an assessment. Early Help is going through transformation, and you will be expected to contribute to this work as part of the management group in shaping what the service will look like going forward.

Benefits

We believe in rewarding our staff. When you join us, you'll gain access to a range of benefits, including:

• Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's.
• Generous annual leave entitlement starting from 27 days, increasing to up to 35 days depending on length of service.
• Membership in the Local Government Pension Scheme.
• Hybrid Working.
• Employee Assistance Programme.
• Occupational Sick Pay based on length of service.
• Discounts at local restaurants.
• Discount at our Active Lambeth Gyms.
• Learning and Development opportunities, including Apprenticeships.
• Cycle to Work Scheme.
• Secure Bike Storage facilities at our Town Hall and Civic Centre.
• Trade Union Membership.

Application Process

Please use the ‘Cover Letter’ link to upload your Supporting Statement demonstrating how you meet the criteria marked with ‘A’ on the personal specification.

Please note we operate an anonymised application process. When uploading your Supporting Statement and CV, please remove your personal details.

You must upload a Supporting Statement and CV for your application to be considered.

Contact Information

For an informal discussion about the role, please contact Melanie Goode, Service Manager: Early Help, at [e-mail].

To be considered for interview, your CV and supporting statement will clearly evidence how you meet the criteria marked with ‘A’ on the person specification:

JD and Person Specification

Closing date: 19th June 2025 at midnight

We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement.

At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please clickhere.

We actively support applications from Lambeth Care Leavers