Early Associate Experience Design Intern (12-Week Summer Internship)

IBM; City of Westminster; Hybrid; GBP 12,000 - 21,000; Full time

Job summary

IBM Consulting is offering an internship to explore how design enhances interaction across products and processes. You’ll join a small cross-functional team, work on a standalone project, and learn from consultants throughout the UK.

Projects are collaborative and fast-moving, with evolving roles depending on the client and project needs. You’ll gain hands-on experience in experience design, research and collaborative ways of working, with mentoring, coaching, and exposure to multiple teams and

Qualifications

• Pursuing a design-related degree with a portfolio showcasing your work, ideas or process.
• Curious about people, design and user experiences; able to communicate visually.

Responsibilities

• Assist with gathering user or customer insights through research activities.
• Support journey mapping, idea generation and creative problem solving.
• Participate in workshops, design sessions or collaborative team activities.
• Help communicate insights and findings clearly and visually.
• Explore ways to improve customer, employee or digital experiences.

Skills

Portfolio development

User research

Experience design

Collaboration

Education

Design-related degree

Job description

Join our consulting team and help shape experiences that people actually enjoy using. This internship gives you the chance to explore how good design improves the way customers, employees and users interact with products and processes. You'll join a cohort of interns working in small cross functional teams on real client challenges within one of our consulting sectors. Supported, coached, and mentored by consultants from across the UK business throughout the programme, your team will take ownership of a standalone project, exploring ideas, solving problems and adapting as the work evolves. Because our projects are collaborative and fast moving, there isn't one fixed role from day one. Instead, you'll have the opportunity to contribute in different ways depending on the challenge, the client, your interests and where you can add the most value. Alongside your project work, you'll gain exposure to different teams, consulting disciplines and ways of working across the IBM organisation. Whether your interests are in user experience, service design, research, visual communication or creative problem solving, this internship offers hands on experience working as part of a consulting project team. We work collaboratively in a fast-moving environment, where roles and responsibilities evolve organically based based on the needs of each project.

What you might do

• Help gather and organise user or customer insights through research activities
• Support journey mapping, idea generation and creative problem solving
• Participate in workshops, design sessions or collaborative team activities
• Help communicate insights, concepts or findings clearly and visually
• Explore ways to improve customer, employee or digital experiences
• Contribute ideas to improve services, processes or user interactions
• Present findings, concepts or recommendations in engaging and accessible ways

Your experience will vary depending on the project, giving you the opportunity to learn from different people, approaches and ways of working.

• Hands on experience working on a real consulting project from start to finish
• Exposure to experience design, research and collaborative ways of working
• Opportunities to learn from consultants across different teams and disciplines
• Mentoring, coaching and support from consultants, buddies and early careers teams
• A collaborative environment where creativity, curiosity and initiative are encouraged
• A clearer sense of whether a career in experience design or consulting is right for you

If you're excited by creativity, collaboration and solving real world problems, we'd love to see your application.

Who you are

• Students due to graduate in 2027 or 2028
• Already able to work in the UK (no visa sponsorship available)
• Studying a design related degree
• Able to provide a portfolio showcasing your work, ideas or creative process
• Curious about people, design and user experiences
• Creative thinker who can communicate ideas clearly and visually
• Collaborative, adaptable and open to feedback
• Interested in problem solving and user centred thinking
• Excited to learn new tools, approaches and ways of working

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.