EAP Telephone Counsellor - Hybrid working (Glasgow)

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EAP Telephone Counsellor - Hybrid working (Glasgow), Glasgow

Client:

HealthHero

Location:

Glasgow, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

f09467528ed8

Job Views:

15

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

Salary range £26,000 to £30,000 based on full-time hours of 37.5. Part-time hours will be pro-rata salary.

We are looking for fully qualified Counsellor/Psychotherapists to join us on a part-time basis and are delighted to offer this exciting opportunity to join our EAP Clinical Team.

You will be:

• Carrying out Initial Clinical Assessments/Triage of client needs, leading to appropriate clinical pathways, delivering support via Booked Assessment Appointments, In The Moment Support, or Booked Single Sessions through telephone and/or video calls.
• Performing Risk Assessments and following Safeguarding and Risk Protocols.
• Managing a caseload of clients requiring Structured Counselling, depending on your contractual hours and service needs.
• Writing brief, accurate, and concise clinical notes of all interactions.
• Being an integral part of our Support Line Team.

Requirements

• A minimum of 3 full days per week, with at least 1 day based in-office in Glasgow (mandatory). For example, 3 full days could be 1 day in-office, 1 remote, and 1 weekend shift.
• Part-time salary is pro-rata.
• Availability to cover at least 1 weekend (7.5 hours) and 1 overnight sleeping shift per month.
• Minimum of 300+ clinical hours of experience.
• Qualified as a Counsellor/Psychotherapist (Level 4 and above in Counselling) with BACP or similar registration.
• Proficient in IT with good knowledge of Microsoft Office.
• Strong clinical background with excellent assessment skills.
• Ability to make sound clinical decisions while maintaining boundaries.
• Team-player with excellent time management, communication, and organizational skills.
• Ability to work under pressure, considering client and service needs.
• Previous experience in EAP/telephone counselling or time-limited assessments, ideally in a corporate setting.
• Participation in a full induction training program via Microsoft Teams.
• Benefits include 22 days of leave, bank holidays, your birthday off (pro-rata), supervision up to 2 hours per month (pro-rata), monthly 1-2-1 meetings with your line manager, 24/7 on-call support, health scheme, and employee assistance program.