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Financial Planning Administrator (FTC)

Brooks Macdonald Group plc

Nuneaton

On-site

GBP 25,000 - 35,000

Full time

30+ days ago

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Job summary

Join a dynamic team as a Financial Planning Administrator, where you'll play a crucial role in supporting advisers and clients through the financial planning process. This role involves a variety of administrative tasks, from preparing review packs to managing client records and ensuring compliance. You'll have the opportunity to develop your skills in a fast-paced environment while contributing to the success of clients' financial journeys. If you're detail-oriented and passionate about providing excellent service, this role offers a fantastic opportunity to grow your career in wealth management.

Qualifications

  • Experience in administrative support within wealth management.
  • Strong knowledge of pensions and investment products.

Responsibilities

  • Prepare files for client reviews and process new business applications.
  • Maintain and update client records ensuring compliance.

Skills

Administrative Support
Communication Skills
Time Management
Pensions and Investment Knowledge

Education

CII Level 4 Qualification (desirable)

Tools

Microsoft Excel
Microsoft Word
Microsoft Outlook
Intelligent Office (desirable)

Job description

The Vacancy

As a Financial Planning Administrator, you will be part of a fast-paced team who provide administration support working closely with advisers and clients to ensure a smooth process from start to finish.

Day to day duties include gathering data, producing review packs, processing new business, dealing with letters of authority, updating client files and liaising with a variety of different providers.

Role Responsibilities:

  • File preparation for new and existing client reviews including valuation reports
  • Overseeing and processing new business applications, withdrawals, drawdown and fund switches
  • To ensure that files remain compliant at all times
  • To maintain and update client records on our back-office system (Intelligent Office)
  • To gather sufficient information on existing plans/arrangements to enable adviser to review our client's needs
  • To ensure that all necessary plan information, forms and illustrations (where applicable) are available
  • To structure letters to providers and clients
  • Arrange client meetings and manage diaries
  • General client servicing (e.g. Chasing LOA's, address changes, liaising with product providers and third parties etc)
  • To answer telephone calls and other general administrative duties such as filing/scanning/post
  • Meet and greet clients for face-to-face appointments
  • Perform role always ensuring adherence to the expected behaviours stated in the FCA Conduct Rules
Knowledge, Skills and Experience:
  • Experience providing administrative support to advisers within a wealth management organisation
  • Proficient with Microsoft Excel, Word and Outlook
  • Demonstrable pensions and investment product knowledge
  • Excellent communication skills both verbal and written
  • Prioritise and plan own workload, with an ability to effectively manage own time and achieve strict time scales
  • Working towards the CII Level 4 qualification desirable
  • A knowledge of Intelligent Office desirable
Role Details:

Further role details will be provided upon inquiry.

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