Field Service Engineer, Laboratory Diagnostic Systems

ZipRecruiter; Greater London; On-site; GBP 50,000; Full time

Job summary

A leading medical equipment supplier is seeking a Field Service Engineer to service sophisticated diagnostic systems in NHS laboratories. The role involves troubleshooting, customer interaction, and requires a background in electronics. Full training will be provided, alongside a competitive salary and benefits.

Benefits

Company Car

10% Bonus

Healthcare

Pension

Full Product Training

Qualifications

• Experience as a field service engineer or technical support engineer.
• Experience with high-value capital equipment is desirable.
• Training will be provided for diagnostic systems.

Responsibilities

• Servicing and repairing medical and laboratory diagnostic systems.
• Visiting customer sites to provide troubleshooting solutions.
• Liaising with laboratory managers and technicians.

Skills

Technical support

Customer focus

Troubleshooting

Education

Qualification in electronics

Job description

Job Description

Position: Field Service Engineer, Laboratory Diagnostic Systems

Salary: Basic Salary £50,000

Benefits: Company Car, 10% Bonus, Healthcare, Pension, Full Product Training

The Role

Following expansion, we are seeking a technically motivated and customer-focused Field Service Engineer responsible for:

1. Servicing and repairing a wide range of sophisticated medical and laboratory diagnostics systems used within pathology departments, NHS laboratories, and clinical chemistry environments.
2. Visiting customer sites to troubleshoot and provide valuable solutions.
3. Liaising with external contacts, including laboratory managers and technicians from NHS and private scientific organizations.

Your Background

To succeed in this role, you must demonstrate:

• A competent background as a field service engineer or technical support engineer with extensive experience working on high-value capital equipment.
• A qualification in electronics.
• Experience working on diagnostic systems, medical devices, laboratory systems, scientific equipment, or similar high-value electronic/electromechanical equipment is desirable but not essential, as full product training will be provided.

The Company

Our client is part of one of the world's largest medical and laboratory equipment suppliers. They provide a wide range of innovative diagnostic laboratory systems to the healthcare sector, supported by a multi-'blue-chip' technology group. The company is committed to research and development, ensuring they remain a market leader. Their core values include product innovation, excellent customer service, and valuing their people.

This vacancy is advertised by TRS Consulting, an employment agency and/or employment business.