STORE MANAGER - CALZEDONIA -London

calzedonia; United Kingdom; On-site; GBP 25,000 - 40,000; Full time

Job summary

An established industry player in fashion retail is seeking a dynamic Store Manager for its London location. This role involves leading a dedicated team, maximizing sales, and ensuring exceptional customer service. With a focus on brand reputation and growth, the Store Manager will implement visual merchandising, manage inventory efficiently, and drive store performance. The company offers a supportive environment with extensive training, a travel scheme, and various employee perks. If you have a passion for fashion and strong leadership skills, this opportunity is perfect for you.

Benefits

Monthly bonus based on performance

Staff discounts

Uniform allowance

Paid holidays

Extensive training opportunities

Referral scheme

Birthday off (paid)

Qualifications

• Passion for fashion and enthusiasm for Calzedonia brands.
• Experience in sales and customer service environments.

Responsibilities

• Maximize store turnover by setting sales targets.
• Lead and motivate the team, conducting performance appraisals.

Skills

Customer Service

Sales Experience

Time Management

Interpersonal Skills

Job description

ONIVERSE is a renowned fashion retail company, specializing in underwear, beachwear, and hosiery, founded in Italy in 1986. Over the past three decades, we have grown into a global network with more than 5,300 stores in 56 countries. In the UK, we proudly operate under three beloved brands: Calzedonia, Intimissimi, and Intimissimi Uomo.

We are currently seeking an enthusiastic and reliable individual to join our company as a Store Manager at one of our CALZEDONIA stores based in London.

Role Overview:

Reporting to the District Manager and Country Manager, the Store Manager is responsible for the overall operation and management of the store. This includes maintaining the highest standards of customer service and ensuring strict adherence to all Calzedonia UK Ltd policies and procedures. The Store Manager plays a crucial role in maintaining the brand’s reputation, driving growth, and ensuring an excellent customer experience.

MAIN ACCOUNTABILITIES:

• Maximize the turnover of the store by setting daily and weekly sales targets.
• Demonstrate in-depth knowledge of Calzedonia products and brands.
• Deliver excellent customer service.
• Deal with customer returns and complaints.

Additional Responsibilities:

• Implement visual merchandising guidelines and maintain store presentation.
• Manage stock levels, inventory, and product transfers efficiently.
• Lead and motivate the team, conduct performance appraisals, and develop staff.
• Handle administrative tasks, including till operations, staffing rotas, and health & safety compliance.
• Monitor store KPIs and sales performance, plan promotions, and coordinate store events.

Profile:

• Passion for fashion and enthusiasm for Calzedonia brands.
• Experience in sales and customer service environments.
• Approachable, confident, and adaptable in selling situations.
• Professional appearance and excellent interpersonal skills.
• Strong time management skills.

What We Offer:

• Monthly bonus based on store performance.
• Travel scheme, staff discounts, uniform allowance, and paid holidays.
• Extensive training and career development opportunities.
• Referral scheme and birthday off (paid).

Join the ONIVERSE UK family now! We value diversity and are committed to gender equality. Apply today and be part of a global company that fosters growth and development.