Sales Advisor - Gunwharf Quays

Whittard of Chelsea; Portsmouth; On-site; GBP 60,000 - 80,000; Part time

Job summary

Join the Whittard team at Gunwharf Quays as a store team member! You'll provide exceptional customer service, engage customers with our premium tea and coffee selection, and work in a dynamic environment. This role offers the chance to be part of a growing company that values its employees and rewards excellence.

Benefits

Individual rewards and team benefits

Qualifications

• Passion for tea and coffee.
• Ability to engage customers in meaningful discussions.
• Previous experience in customer-facing roles is desirable.

Responsibilities

• Providing world-class customer service.
• Achieving daily sales targets.
• Managing front-facing duties including operating the till.

Skills

Customer Service

Team Collaboration

Sales Target Achievement

Job description

Join Our Team at Whittard Gunwharf Quays!

We're looking for enthusiastic individuals to join our Gunwharf Quays store team and help continue its success! If you're passionate about customer service, enjoy working in a dynamic environment, and want to be part of a growing company, we want to hear from you! At Whittard, we’ve been passionate about elevating the tea and coffee experience for our customers since 1886. Are you a tea and coffee enthusiast with a passion for sharing your knowledge with others? Join the Whittard Family today!

Please note: this role involves working a minimum of 12 hours a week over 3 days.

Responsibilities

1. Providing world-class customer service.
2. Serving as an ambassador for our premium tea and coffee, guiding customers through our curated selection to find their perfect purchase.
3. Consistently achieving daily sales targets.
4. Collaborating closely with your team to foster excellent working relationships.
5. Managing front-facing duties including operating the till, engaging in customer service, and conducting tastings.
6. Handling day-to-day operations such as cleaning, unpacking deliveries, managing stock, and banking duties.
7. Leading in-store and on-street tastings to elevate the Whittard product experience.
8. Proven ability to work effectively in a team.
9. Confidence in engaging customers in meaningful product discussions and providing outstanding service and support.
10. A commitment to personal growth and achieving excellence.
11. Previous experience in customer-facing roles is desirable but not essential.

The Role

You will be part of a friendly team in our bustling Gunwharf Quays store. Your role is pivotal in ensuring an unmatched customer service experience that encourages repeat visits. With ongoing store incentives including individual rewards and team benefits, joining Whittard means becoming part of a company that celebrates its team consistently.