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Clinic Manager - Cardiff

Thérapie Clinic

Cardiff

On-site

GBP 40,000 - 60,000

Full time

30+ days ago

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Join a rapidly growing Aesthetic Medical Clinic as a Clinic Manager, where your leadership will drive success and inspire a dedicated team. In this pivotal role, you'll manage operations, foster a positive work environment, and ensure exceptional client experiences. With a focus on sales and customer service, you'll help shape the clinic's future while enjoying rewarding growth opportunities. This is your chance to make a significant impact in an exciting and supportive setting, where your ambition and dedication will be celebrated.

Proven experience in operations with a focus on driving sales.
Strong customer service skills and attention to detail.

Oversee clinic operations and ensure high standards of service.
Conduct weekly meetings and manage staff performance.

Management Experience

Customer Service

Mentoring

Organisation

Attention to Detail

Lead with impact and elevate your career as a Clinic Manager at Therapie!

Drive clinic success, mentor a dynamic team, and enjoy rewarding growth opportunities in a supportive environment where your leadership and ambition are celebrated.

About Us

At Thérapie Clinic, we are the fastest growing Aesthetic Medical Clinic in Europe. With 75 Clinics across Ireland, Northern Ireland, Great Britain, and New York City and over 200 Doctors on our team, we pride ourselves in being the No.1 Medical provider of Aesthetic Medical treatments. It’s an exciting time for us and we are looking for some talented people to join our team!

About the Role

We are delighted to be recruiting for the role of Clinic Manager. As a Clinic Manager at Therapie Clinic, you will be at the forefront of our clinic’s success, leading and motivating your team to deliver exceptional client experiences. You will oversee all aspects of clinic operations, from managing performance and driving sales to ensuring the highest standards of treatments and customer service. You’ll create a positive, supportive environment that inspires your team to excel, with the opportunity to shape the future of the clinic and play a pivotal role in our continued growth.

We want people to ‘Do their best work at Thérapie’ and as part of the Clinic Team, you will be integral to creating that environment and culture.

Key Responsibilities

Proven experience in operations with a focus on driving sales.
Customers are at the forefront of everything we do, ensuring all team members deliver a 5-star service at all times.
Ensuring all Procedures and Policies are followed as set by Thérapie Clinic.
Weekly 1-2-1 meetings with team members.
Completing weekly reporting across operations and commercial targets.
Employee relations including probation management, disciplinary, and grievance management.
Staff Rostering/Annual Leave management.
Ad Hoc duties as required.

Qualifications and Skills