Creative Content & Communications Manager

TN United Kingdom; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading company in the F&B industry is seeking a Creative Content & Communications Manager in London. The role focuses on developing engaging content for social media, particularly TikTok, and enhancing brand communication. Ideal candidates will have 3+ years of experience in content creation within the hospitality sector, showcasing creativity and strong communication skills.

Qualifications

• 3+ years of experience in content creation in the Hospitality/F&B industry.
• Proven ability to create engaging content for TikTok.
• Excellent writing, editing, and verbal communication skills.

Responsibilities

• Develop and execute content strategy for TikTok and Instagram.
• Foster brand community and respond to audience inquiries.
• Support PR & Marketing in organizing events and media visits.

Skills

Content Creation

Social Media Management

Community Engagement

Brand Communication

Digital Marketing

Tools

Canva

Adobe Photoshop

Job description

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Creative Content & Communications Manager, London

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Client:

L'ETO GROUP

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

7aaae5e4874d

Job Views:

2

Posted:

23.05.2025

Expiry Date:

07.07.2025

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Job Description:

Job Title: Creative Content & Communications Manager

Location: London

Reporting To: Head of PR & Marketing (London)

About L’ETO

L’ETO was born from a philosophy that blends the heart and mind of nutritious and healthy dining complemented by a staggering variety of desserts. Every aspect of L’ETO was inspired by the core components of summer: bloom, freshness, brightness, vividness, and the enlightening sun. These elements have been woven not only throughout our cafes but are also reflected in our team spirit.

Joining L'ETO means becoming part of a global family where entrepreneurship, passion, and love for culinary excellence unite us. Just as we’ve grown from a single café in Soho to 40 branches across 7 countries—including the UK, UAE, Saudi Arabia, Oman, Kuwait, Qatar, and Jordan—we believe in empowering each team member to grow, innovate, and shine. Here, every role plays a vital part in creating an unforgettable experience for our guests, and every voice is valued in building a dream workplace where collaboration and togetherness flourish.

The Role:

We’re looking for a passionate and creative Creative Content & Communications Manager—someone who’s as obsessed with L’ETO as we are. You will be responsible for developing and delivering compelling content for the social media (TikTok is a big focus!) that strengthen our brand voice and enhance engagement across digital channels. You will work closely with the international PR & Marketing team to create captivating narratives, manage communications, and ensure that every touchpoint with our audience reflects L’ETO’s unique identity.

Key Responsibilities:

Content Creation for the Social Media:

• Develop and execute an engaging content strategy for @letocaffe.official across TikTok and Instagram, using iPhone
• Collaborate with photographers and videographers if needed to create visually stunning content that showcases L’ETO’s culinary excellence and brand values
• Work closely with the social media team in Dubai to develop content calendars, plan campaigns, and optimize engagement across platforms
• Ensure consistency in brand messaging and tone of voice across all communication platforms
• Monitor social media trends, ensuring L’ETO remains ahead of the curve in content and engagement

Community Engagement:

• Foster and grow an engaged brand community by initiating conversations and responding to audience inquiries
• Encourage user-generated content and brand advocacy
• Work alongside influencers and content creators to expand L’ETO’s brand presence and reach

Brand Communications & PR:

• Support Head of PR&Marketing in the organization of events, media visits and partnerships with external brands
• Support Head of PR&Marketing in handling internal communications, ensuring brand alignment across departments and locations
• Create aesthetic email campaigns in line with the marketing calendar

Digital Channels Management:

• Update content upon request for all L’ETO UK restaurants on Google, TripAdvisor and https://letocaffe.com

Who You Are:

• 3+ years of experience in content creation (preferably in TikTok) within the Hospitality/Restaurants/F&B industry (in-house or agency)
• Proven ability to create engaging, high-quality content for TikTok that drives audience growth and brand loyalty
• A creative thinker with an eye for aesthetics and attention to detail
• Excellent writing, editing, and verbal communication skills
• Knowledge of social media platforms, content management systems, and basic design tools (e.g., Canva, Adobe Photoshop) is a plus.

If you have a passion for content creation, a love for the F&B industry, and a desire to be part of a dynamic, growing brand, we’d love to hear from you!