Customer Engagement Evening & Weekend Working (In Office Colchester) 24+ Hours

Spicerhaart Group Ltd.; Colchester, Greater London; On-site; Part time

Job summary

Ein etabliertes Unternehmen sucht leidenschaftliche Kundenservicemitarbeiter, die bereit sind, außergewöhnlichen Service zu bieten. In dieser Rolle übernehmen Sie die Verantwortung für Kundenanfragen und arbeiten in einem dynamischen Team, um die Erwartungen der Kunden zu übertreffen. Diese Position bietet flexible Arbeitszeiten mit einem Minimum von 24 Stunden pro Woche, einschließlich Abend- und Wochenendschichten. Zudem gibt es Möglichkeiten zur beruflichen Weiterentwicklung und ein wettbewerbsfähiges Gehalt mit unbegrenzter Provision. Wenn Sie ein Engagement für exzellenten Kundenservice haben, freuen wir uns auf Ihre Bewerbung.

Benefits

Unbegrenzte Provision

Karriereentwicklungsmöglichkeiten

Wettbewerbsfähiger Stundenlohn

Qualifications

• Erfahrung im Kundenservice und in der telefonischen Kundeninteraktion.
• Engagement für die Bereitstellung von 5-Sterne-Service.

Responsibilities

• Übernahme von Kundenanfragen und Sicherstellung der Kundenzufriedenheit.
• Arbeiten in einem dynamischen Team während der Abend- und Wochenendschichten.

Skills

Kundenservice

Kommunikationsfähigkeiten

Erfahrung im Umgang mit Kunden am Telefon

Engagement für 5-Sterne-Service

Job description

Overview

Are you passionate about delivering exceptional customer service? We are seeking individuals who are dedicated to elevating our customer experience and have experience interacting with customers over the phone.

Joining our team means taking ownership of customer inquiries and ensuring that we consistently meet and exceed their expectations. We are in search of individuals who possess a deep understanding of providing 5-star service and are committed to excelling in their roles.

As a member of this dynamic team, you will work a minimum of 24 hours per week, during 4 evening shifts from Monday to Friday (any hours between 6:00 pm and 10:00 pm), Saturday (between 5:00pm and 9pm) with an 8-hour shift every Sunday (between 9:00 am and 10:00 pm). The specific working hours will be determined at the end of the recruitment process.

In return, we offer a competitive hourly rate of £11.44, along with uncapped commission based on the activity you generate. Join us and become an integral part of our commitment to delivering outstanding customer service.

Opportunities for career advancement through a structured career path and the potential to expand working hours.

How to Apply:

To apply for this position, please click on the link or email your CV to [e-mail] and quote “Customer Engagement”.

Despite the working hours being part time evenings, you will need to be available for the business induction which is held Monday through to Friday 9am-6pm on your first week.

Location:

This role is a permanent position based at our Colchester head office: Spicerhaart, Colwyn House, Sheepen Place, Colchester, CO3 3LD.

Equal Opportunities:

At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.