Band 3 EICT Administrator - 12 months fixed term - Ann Marie Howes

NHS; Birmingham; On-site; GBP 24,000 - 26,000; Part time

Job summary

A leading healthcare provider is seeking a Band 3 Administrator for the Early Intervention Community Team. This part-time role involves supporting administrative tasks in a dynamic environment. The ideal candidate will have strong communication skills and experience in clerical work. The position offers a fixed-term contract of 12 months with a competitive salary.

Qualifications

• Good level of general education required.
• Experience in administration and clerical work needed.

Responsibilities

• Provide general admin and clerical support.
• Data entry, copy typing, and filing responsibilities.

Skills

Communication

Organisational Skills

Customer Care

Data Input

Education

GCSE English Grade C or above

GCSE Maths Grade C or above

ECDL or equivalent IT qualification

NVQ Level 3, Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Job summary

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

Hours: 22.5 per week, 3 days out of 7 inc. Bank Holidays working 08:00-16:00 or 14:00-22:00. 12 months fixed term/ secondment.

Main duties of the job

As part of the Early Intervention Community Team the Band 3 Administrator will work alongside the existing Administrator, Senior Administrator, Clinical Team Leads and Locality Ops Manager in supporting the Early Intervention Community Team activities.

The Early Intervention Community Team is looking for an enthusiastic and well motivated individual to join a busy office and become a member of a dynamic service.

About us

IMPORTANT

• Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process.

• Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address.

Details Date posted

16 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

820-6856074-COM-A

Job locations

Ann Marie Howes

20 Platt Brook Way

Birmingham

B26 2DU

Job description Job responsibilities

The successful candidate will have a good level of general education with good communication and organisational skills with the ability to work to deadlines and process work accurately.

You will need to be computer literate with a working knowledge of window based computer packages such as Microsoft Word, Excel and Outlook.

The post will involve a range of general admin and clerical support including data entry, copy typing, filing, answering the telephone, receiving referrals and using clinical systems such as RiO, MAPS and e-Procurement.

Job description Job responsibilities

The successful candidate will have a good level of general education with good communication and organisational skills with the ability to work to deadlines and process work accurately.

You will need to be computer literate with a working knowledge of window based computer packages such as Microsoft Word, Excel and Outlook.

The post will involve a range of general admin and clerical support including data entry, copy typing, filing, answering the telephone, receiving referrals and using clinical systems such as RiO, MAPS and e-Procurement.

Person Specification Qualifications Essential

• GCSE English Grade C or above or equivalent/or equivalent experience
• GCSE Maths Grade C or above or equivalent/or equivalent experience
• ECDL or equivalent IT qualification
• NVQ Level 3, Diploma or equivalent experience.

Experience Essential

• Able to work to deadlines
• Experience of Microsoft Word, Excel and Outlook
• Previous experience of administration and clerical work

Desirable

• Experience of filing systems

Skills/Knowledge Essential

• Ability to communicate to a high level with a wide range of people
• Ability to use tact and diplomacy when dealing with service users who may be distressed, emotional and/or verbally aggressive
• Proven Customer Care skills
• Ability to handle people in a courteous and sensitive manner, taking into account individual needs
• Able to multitask, prioritise workload & use own initiative and good time management skills
• Understanding & commitment to equal opportunities
• High level written communication skills
• Data input skills
• Understanding of the importance of confidentiality and the Data Protection Act

Desirable

• Ability to set up and maintain filing systems
• Copy Typing skills
• Knowledge of RiO

Personal Qualities Essential

• As per person specification

Person Specification Qualifications Essential

• GCSE English Grade C or above or equivalent/or equivalent experience
• GCSE Maths Grade C or above or equivalent/or equivalent experience
• ECDL or equivalent IT qualification
• NVQ Level 3, Diploma or equivalent experience.

Experience Essential

• Able to work to deadlines
• Experience of Microsoft Word, Excel and Outlook
• Previous experience of administration and clerical work

Desirable

• Experience of filing systems

Skills/Knowledge Essential

• Ability to communicate to a high level with a wide range of people
• Ability to use tact and diplomacy when dealing with service users who may be distressed, emotional and/or verbally aggressive
• Proven Customer Care skills
• Ability to handle people in a courteous and sensitive manner, taking into account individual needs
• Able to multitask, prioritise workload & use own initiative and good time management skills
• Understanding & commitment to equal opportunities
• High level written communication skills
• Data input skills
• Understanding of the importance of confidentiality and the Data Protection Act

Desirable

• Ability to set up and maintain filing systems
• Copy Typing skills
• Knowledge of RiO

Personal Qualities Essential

• As per person specification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name

Birmingham Community Healthcare NHS FT

Address

Ann Marie Howes

20 Platt Brook Way

Birmingham

B26 2DU

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Employer details Employer name

Birmingham Community Healthcare NHS FT

Address

Ann Marie Howes

20 Platt Brook Way

Birmingham

B26 2DU

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)