Service Leader Level 2 Whitley close

TN United Kingdom; Gateshead; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Service Leader to enhance community integration and support individuals with health and social care needs. This role involves leading service delivery, managing care planning, and fostering a positive work environment. Join a multi-award-winning charity that prioritizes employee wellbeing and offers flexible working hours, professional development opportunities, and a supportive team atmosphere. If you are passionate about making a difference in the community and have a strong background in health and social care, this is the perfect opportunity for you.

Benefits

28 Days annual leave

Pension Scheme

Flexible Working Hours

Shopping Discounts Scheme

Ongoing professional development

Recommend a Friend Bonus scheme

Financial Hardship Fund

Investment in your wellbeing

Qualifications

• Experience in health or social care settings is essential.
• Professional qualification in Health and Social Care required.

Responsibilities

• Lead service delivery to meet individuals’ outcomes.
• Manage care planning and promote service innovation.

Skills

Community Integration

Care Planning

Quality Assurance

Team Leadership

Problem-Solving

Education

Professional qualification in Health and Social Care

SVQ Level 3

Care Management Level 3

Tools

Basic IT Systems

Job description

Community Integrated Care is currently seeking a dedicated and compassionate health and social care professional for a Service Leader position based in Gateshead.

Benefits & USP’s:

• Salary of £ to £ per year
• Work doing the things you enjoy, meaning work never feels like work
• Work for a multi award-winning Charity that invests all its profits back into the people we support, our workforce, and our local communities
• Managed by supportive senior leaders
• 28 Days annual leave inclusive of statutory bank holidays (pro-rata for part-time)
• Pension Scheme
• No uniform - casual clothes allowed
• Flexible Working Hours & Shift patterns
• We will pay for your DBS / PVG
• Shopping Discounts Scheme
• Ongoing professional development and progression opportunities
• Recommend a Friend Bonus scheme
• Financial Hardship Fund
• Investment in your wellbeing

Community Integrated Care is one of the UK’s largest health and social care charities, working to enrich the lives of people with various care needs. We are committed to principles of choice, dignity, and respect, aligning with our vision 'Your Life, Your Choice' and strategy 'Best Lives Possible.'

We value our staff highly, providing training, support, PPE, and opportunities for career development. The role involves supporting individuals in the community, including those requiring intensive support planning and management, with a focus on safety and quality of life.

Responsibilities include:

• Leading service delivery to meet people’s outcomes in line with organizational strategy
• Managing care planning and promoting service innovation and community partnerships
• Continuously improving support quality through quality assurance frameworks
• Managing resources effectively to ensure contractual and regulatory compliance
• Encouraging active involvement of people supported in service delivery
• Leading, developing, and engaging team members, fostering a positive work environment
• Promoting the organization as a great place to work and ensuring effective communication
• Supporting staff development and career progression, fostering internal talent

Ideal Candidate:

• Experience in health or social care settings
• Positive, upbeat attitude with a passion for supporting community integration
• Experience working with individuals requiring intensive support
• Proficiency with basic IT systems (training available)
• Professional qualification in Health and Social Care (e.g., Nurse, Social Worker, SVQ Level 3, Care Management Level 3)

Our Values:

We Include; We Deliver; We Aspire; We Respect; We Enable. We seek individuals who demonstrate patience, empathy, compassion, reliability, honesty, determination, problem-solving skills, resilience, and a strong work ethic to deliver high-quality, person-centered care.