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Customer Service Officer

Michael Page Australia

Ivy Chimneys

On-site

GBP 60,000 - 80,000

Full time

30+ days ago

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Ein dynamisches und wachsendes Unternehmen sucht einen engagierten Kundenservice-Mitarbeiter. In dieser Rolle sind Sie entscheidend für die Bereitstellung eines hervorragenden Kundenservices und die Gewährleistung effizienter Abläufe bei Kundenbestellungen. Sie werden in einem unterstützenden Team arbeiten, das Zusammenarbeit und Wachstum fördert, mit klaren Möglichkeiten zur beruflichen Weiterentwicklung. Wenn Sie eine Leidenschaft für Kundenservice haben und in einem schnelllebigen Umfeld gedeihen, ist dies die perfekte Gelegenheit für Sie.

Kollaborative Unternehmenskultur

Karrierewachstumsmöglichkeiten

3 Jahre Erfahrung in einer ähnlichen Position erforderlich.
Erfahrung in der Auftragsbearbeitung und Kundenbetreuung.

Bereitstellung exzellenten Kundenservice und Unterstützung bei Bestellungen.
Zusammenarbeit mit anderen Abteilungen zur Gewährleistung eines reibungslosen Ablaufs.

Kundenservice

Kommunikationsfähigkeiten

Organisationsfähigkeiten

Problemlösungsfähigkeiten

Detailorientierung

Permanent Residency oder Staatsbürgerschaft

About Our Client

Our client, a prominent and fast-growing wholesale company located in the Northern suburbs, is looking for a driven and skilled Customer Service Officer.

About the Role:

As a Customer Service Officer, you'll be an integral part of their team by providing great customer service to their customers and ensuring an efficient process with customer orders. This position requires an individual to be onsite 5 days per week (Mon-Fri) with flexibility for rotated rostered hours, starting between 8:00 AM and 9:15 AM.

Job Description

Key Responsibilities:

Provide excellent customer service by responding to the needs of all stakeholders.
Ensure streamlined processes are in place to maintain operational efficiency.
Gain a thorough understanding of the product to effectively support customers and internal teams with accurate information.
Collaborate with other departments to ensure smooth coordination and meet business goals.
Demonstrate flexibility and problem-solving abilities to adapt to changing situations and resolve issues promptly.
Handle a variety of administrative tasks, ensuring they are completed accurately and on time.

The Successful Applicant

Requirements:

3 years' experience in a similar position.
Experience with order processing and dealing with customers.
Strong phone correspondence and communication skills.
Highly organized with the capacity to manage tasks effectively.
Ability to excel in a high-energy and fast-paced office.
Detail-oriented with a high level of precision in all tasks.
Friendly and positive with outstanding customer service abilities.
Must hold permanent residency or citizenship to be considered.

What's on Offer

The Offer:

Company culture that is collaborative, promoting teamwork and support.
Future Growth: This position offers significant growth potential within the company, with opportunities to move into senior or leadership roles as well as potential involvement in cross-department projects. There is a clear pathway for career progression, ensuring that your hard work and dedication will be recognized and rewarded.

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