IT Workshop Engineer

XMA; Nottingham; On-site; GBP 25,000; Full time

Job summary

An established industry player is seeking Workshop Engineers to join their dynamic team. In this full-time role, you will be responsible for inspecting, testing, and refurbishing a variety of customer-owned equipment, ensuring high standards are met before restocking. The ideal candidate will possess strong troubleshooting skills and the ability to work independently in a fast-paced environment. This role offers a competitive salary and a range of benefits, making it an exciting opportunity for those looking to advance their career in a supportive and inclusive workplace.

Benefits

Canteen

Casual dress

Company events

Company pension

Discounted or free food

Free parking

Health & wellbeing programme

Life insurance

On-site parking

Private medical insurance

Qualifications

• Ability to install and replace hardware and configure operating systems.
• Good understanding of PC hardware set-up and configuration.

Responsibilities

• Inspecting, testing, and restocking customer-owned equipment.
• Ensuring all outbound orders are completed in line with agreed SLAs.
• Good troubleshooting and diagnostic skills for right first-time repair.

Skills

Troubleshooting

PC Hardware Setup

Operating System Configuration

Diagnostic Skills

Job description

Salary

JOB TITLE:

LOCATION:

Setting

BENEFITS:

Established in the 80s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, were an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector.

We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home.

Due to expansion we have exciting opportunities for 4x Workshop Engineers. We look after a wide-ranging customer base who use a variety of manufacturers including Lenovo, HP, Apple and Dynabook equipment. You would need to be able to work in a busy, fast paced environment under own initiative or as part of team.

COMMUTABLE LOCATIONS:

JOB SPECIFICATION: Workshop Engineer

The Responsibilities Include, But Are Not Limited To

Inspecting, testing and restocking of customer owned equipment and accessories. This will include a test and repair of all products relating to company business, predominantly Apple, HP, Lenovo, Dynabook and Viglen. Ensuring correct software/firmware is used on all repaired equipment, following test and repair procedures.

• Ensuring customers equipment is fully refurbished and configured to high standards prior to restocking.
• Ensuring all outbound orders are completed in line with agreed SLAs.
• Deployment of selected customer images via SCCM or USB after machines are repaired/refurbished.
• Updating calls regularly with clear and concise detail on our call management system.
• Good troubleshooting and diagnostic skills to ensure correct parts are ordered and achieve right first-time repair.
  
  

Requirements: Workshop Engineer

The ideal candidate for this role will have the ability to install and replace hardware and configure operating systems. You will be able to troubleshoot and solve technical problems independently, with a good understanding of PC Hardware set-up and configuration.

Keywords

We believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences.

We are proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, colour, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law

We are registered Disability Confident Employer (Level 2) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process.

If you have any such requirements, please do not hesitate to contact us on our email which is We will be happy to action your requests.

Job Type: Full-time

Pay: £25,000.00 per year

Benefits

• Canteen
• Casual dress
• Company events
• Company pension
• Discounted or free food
• Free parking
• Health & wellbeing programme
• Life insurance
• On-site parking
• Private medical insurance
• Referral programme
• Sick pay
• Transport links
  
  

Schedule

• Day shift
• Monday to Friday
• No weekends
  
  

Work Location: In person

Reference ID: 25882