Exam Production Technician

JR United Kingdom; Glasgow; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading company in the education sector is seeking an Exam Production Technician for a full-time, 12-month contract. The role involves managing exam production schedules, ensuring compliance, and coordinating with external experts. The ideal candidate will have strong organizational and communication skills, with a focus on quality and detail. Flexible working arrangements are offered to support work-life balance.

Benefits

Employee assistance program

Financial well-being tool

Flexible working arrangements

Qualifications

• Experience in exam production or educational administration preferred.
• High computer literacy required.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Create and manage production schedules for exam content.
• Ensure compliance with regulatory requirements.
• Perform quality assurance checks on exam submissions.

Skills

Attention to detail

People engagement

Organizational skills

Problem-solving

Communication

Education

Relevant experience in administrative or exam production roles

Tools

Word

Excel

Database management

Job description

Job Title: Exam Production Technician

ACCA is committed to a workplace culture that is inclusive, diverse, human, and connected.

We are currently looking for an Exam Production Technician on a full-time, 12-month fixed-term contract within the ACCA Qualifications team. We operate a 'digital-first' approach, offering flexible working locations.

The Job

Reporting to the Exam Production Manager, your responsibilities will include:

1. Create and manage multiple production schedules for exam content, adhering to strict deadlines.
2. Lead and coordinate external academic experts and finance professionals involved in exam production.
3. Deliver training on systems and exam setting considerations to external experts to ensure quality delivery of CBEs.
4. Ensure compliance with all ACCA and regulatory requirements related to exam production and delivery.
5. Perform quality assurance checks on question submissions and oversee house-style reviews to maintain exam integrity.
6. Utilize system codes to construct exams, verifying settings, functionality, and house-style.
7. Complete final publishing validations to ensure exams are accurate and operational for all students.
8. Act in accordance with regulatory recommendations to ensure compliance of ACCA exams.
9. Maintain expertise across Exam Production software systems.
10. Coordinate with third-party stakeholders to meet contractual obligations and support system and payment inquiries.
11. Represent Exams Production in project and operational meetings to support ACCA's objectives.

The Person

We are looking for someone who has:

• Excellent attention to detail.
• Strong people engagement skills, including relationship building, mentoring, and negotiation.
• Organizational skills and a methodical work approach.
• Ability to quickly understand technological systems and processes.
• High computer literacy, especially in Word, Excel, and database management.
• Problem-solving skills to analyze and resolve system or production issues.
• Ability to work calmly under pressure and meet tight deadlines.
• Flexibility to adapt to changing environments and systems.
• Motivation, proactivity, enthusiasm, and the ability to work independently and in teams.
• Excellent communication skills for advising at all levels, including senior management.
• Relevant experience in administrative or exam production roles, preferably within the education sector or a professional body.

We offer a supportive environment prioritizing well-being, with benefits including an employee assistance program and a financial well-being tool. We are committed to equality and inclusion, supporting work-life balance through flexible working arrangements.

For more information about ACCA and our opportunities, please visit our Work for Us page.