UK Sales Assistant (Chain 1)

TN United Kingdom; United Kingdom; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Assistant to join their team at Rushden Lakes. This role is perfect for those who thrive in a vibrant retail environment and are passionate about delivering exceptional customer service. You will be responsible for maintaining high presentation standards while fostering a welcoming atmosphere. Your contributions will not only enhance the shopping experience but also support the store's operational excellence. With a focus on teamwork and community, this position offers the chance to be part of a supportive environment that values innovation and individual growth. If you are energetic, driven, and ready to make a difference, this is the opportunity for you!

Benefits

Monthly Bonus Scheme

50% Colleague Discount

28 Days Annual Leave

Employee Assistance Programme

Colleague Hardship Scheme

Generous Colleague Referral Incentive

Length of Service Awards

Qualifications

• Passionate about retail and customer service.
• Excellent communication and teamwork skills.

Responsibilities

• Assist in daily store operations and ensure compliance with policies.
• Engage with customers to understand their needs and provide tailored solutions.

Skills

Customer Service

Teamwork

Communication

Problem-Solving

Education

High School Diploma

Job description

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UK Sales Assistant (Chain 1), Rushden Lakes

Client: Mountain Warehouse

Location: Rushden Lakes

Job Category: Retail

EU work permit required: Yes

Job Reference: cd563d765d0f

Job Views: 3

Posted: 08.05.2025

Expiry Date: 22.06.2025

Job Description:

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.

Key Responsibilities

• Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
• Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
• Share knowledge and skills to support and train both new and existing team members.

Operational Excellence:

• Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
• Accurately process transactions, handling various payment methods with efficiency.
• Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
• Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
• Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.
• Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
• Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
• Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.
• Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
• Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.

We would love to meet someone who is

• Committed to delivering outstanding customer service.
• Passionate about retail and eager to share that enthusiasm.
• Excellent communicators with a friendly and approachable demeanour.
• Energetic, driven, and determined to complete tasks effectively.
• Team players who are reliable and trustworthy.

What's in it for you?

• Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary.
• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance.
• 28 days annual leave, including Bank Holidays.
• Access to Employee Assistance Programme, and a Colleague Hardship Scheme.
• Generous Colleague Referral Incentive.
• A stable, successful and supported environment.
• Length of service awards.

You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!

At Mountain Warehouse, we’re passionate about helping our customers enjoy the great outdoors. With a focus on sustainability, we design quality products that are made for adventure and built to last, whether it’s for hiking, running, skiing, or just exploring closer to home. As a team, we’re united by our passion for the outdoors, our commitment to exceptional customer service, and our belief in working together to achieve great things.

We value individuality and teamwork, believe diversity drives innovation and success, and are committed to building an inclusive and supportive workplace where everyone feels valued and empowered. Whether you’re creating an exceptional in-store experience, driving innovation behind the scenes, or shaping the future of our brand, every role plays a part in bringing Mountain Warehouse to life. If you’re excited about adventure, retail, and making a difference, we’d love to hear from you!