Data Science Manager - Marketing & Customer Generative AI Enterprise Architect

Accenture; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Data Science Manager, where you'll shape customer experiences using Generative AI. This role offers a unique opportunity to lead innovative projects that drive real-world impact across various industries. Collaborate with global brands and work with cutting-edge technologies in a vibrant environment. You'll develop your skills through comprehensive training and have the chance to mentor others, all while contributing to impactful AI strategies. If you're ready to make a difference and grow your career in an inclusive culture, this is the role for you.

Benefits

30 days of leave plus 3 volunteering days

Family-friendly and flexible work policies

Attractive pension plan

Private healthcare insurance

Mental Wellbeing support

Employee Assistance Programme

Career Development and Counselling

Generous Parental Leave offerings

Qualifications

• Proven experience in data science and machine learning frameworks.
• Strong verbal and written communication skills for technical concepts.

Responsibilities

• Define and implement data strategies for AI solutions.
• Drive real-world AI solutions that deliver business value.

Skills

Data Science

Machine Learning

Generative AI

Python

Client Communication

AI Strategy

Education

Bachelor's Degree in Computer Science or related field

Master's Degree preferred

Tools

AWS

Azure

GCP

MLOps

Job description

Job Role: Data Science Manager - Marketing & Customer Generative AI Enterprise Architect
Location: London/Manchester/Edinburgh/Newcastle
Career Level: Manager (L7)

We Are:

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: https://www.accenture.com/gb-en/about/accenture-song-index

As a team:
The Data and AI revolution is changing everything. It's everywhere - transforming how we work and play. Join Accenture and help transform leading organisations and communities around the world. Accenture Data and AI is driving these exciting changes and bringing them to life across 40 industries in more than 120 countries. The sheer scale of our capabilities and client engagements and the way we collaborate with the ecosystem, operate and deliver value provides an unparalleled opportunity to grow and advance.

Accenture's Data and AI practice covers the range of Data and AI skills, from Strategy, Data Science, Data Architecture, AI Engineering and Visual Insights. When combined with Accenture's broader Strategy and Consulting practice, we are able to bring together the unique ability to drive end to end business change through the application of Data and AI.

You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways.

If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job.

In our team you will:

Shape Customer and Marketing Experiences w/ Generative AI solutions:

• Be at the forefront of the industry - creating, owning, and making it a reality for clients looking to better serve their connected customers and operate always-on enterprises.

• Build essential data platforms, products, and capabilities that empower clients and colleagues.

• Set and implement the strategic vision for Applied Intelligence's data ecosystem, including data science and engineering.

• Assess generative AI proposals, ensuring alignment with client needs, evaluating feasibility, stack compatibility, and build-vs-buy decisions.

• Work collaboratively with digital teams, senior architects, and stakeholders to design comprehensive AI solutions within the enterprise.

Deliver Real-World Business Impact

• Drive and implement real-world solutions into production that drive measurable business value for our clients.

• Work alongside global teams to collaborate and deliver the best solutions for clients.

Grow Your Expertise and Career

• Become an integral part of our Applied Intelligence team with the credibility, expertise, and insight clients depend on.

• Develop your skills with our world-class training programmes.

• Drive your career progression through our structured career development programs.

• Align with our industry partners to develop your career and the solutions we deliver for our clients.

Collaborate with Global Brands

• Work with famous brands and household names - no worrying about how to explain what you do to your family again!

• Design reusable assets, solutions and develop best practices for current and future business problems.

• Consult on complex analyses and advanced machine learning methods.

• Communicate and provide guidance to senior client leadership and teams.

• Shape AI Strategy and the delivery of LLM based solutions.

• Operate across multiple industries and functions.

• Develop others by bringing your unique knowledge and skillsets to the wider practice.

In this role you will:

Define and Deliver Customer-Centric Data Strategies

• Translate business needs into robust data solutions and own the data strategy, architecture, and engineering excellence within Applied Intelligence.

• Work closely with teams and senior architects to define strategies for AI solutions, ensuring alignment with client needs for impactful and effective implementations.

• Shape AI strategy and oversee the delivery of LLM-based solutions that enhance customer and marketing outcomes.

Lead Generative AI Innovation and Prototyping

• Architect early-stage generative AI initiatives, directing proof-of-concept (PoC) and prototype development in collaboration with teams.

• Act as a subject matter expert on generative AI, providing guidance to cross-functional teams including digital, platform, and governance stakeholders.

Deploy and Scale AI Solutions

• Execute deployment strategies and provide technical guidance on containerization, performance monitoring, and production deployment.

• Consult on leveraging cloud platforms like AWS, Azure, and GCP to facilitate scalable model deployment.

• Partner with developers and engineers to deploy machine learning algorithms that drive measurable business value.

Ensure Responsible and Ethical AI

• Collaborate with cloud vendors to integrate Responsible AI principles and standards into LLM evaluations and applications, ensuring ethical and secure AI deployment.

• Evaluate generative AI solutions across teams, identifying technical risks such as debt accumulation and overlapping initiatives.

Promote Innovation and Best Practices

• Advocate for the adoption of cutting-edge data technologies and methodologies, including AI-driven data processing, machine learning pipelines, and automated data integration.

• Design reusable assets, solutions, and develop best practices for current and future business problems.

• Consult on complex analyses and advanced machine learning methods to solve challenging business problems.

Lead Across Industries and Teams

• Operate across multiple industries and business functions to deliver AI-driven customer and marketing transformations.

• Communicate insights and provide strategic guidance to senior client leadership and internal teams.

• Mentor and develop others by sharing your unique expertise and skillsets with the wider Applied Intelligence practice.

We are looking for experience in the following skills:

Client Partnership and Communication:

• Strong verbal and written communication skills, with the ability to clearly explain complex technical concepts to non-technical business stakeholders.

• Ability to successfully build trusted relationships with clients, stakeholders, and cross-functional teams.

• Proven ability to translate business needs into actionable AI and data solutions that drive customer and marketing outcomes.

Technical Expertise:

• Relevant work experience in data science, machine learning, and business analytics.

• Extensive experience with generative AI and machine learning frameworks (GANs, VAEs, transformer-based architectures, LLMs).

• Programming experience with Python, PySpark, microservices, and data modeling.

• Proficient in LLM orchestration on platforms such as OpenAI on Azure, AWS Bedrock, GCP Vertex AI, or Gemini AI.

Architecture & Deployment:

• Designing, deploying, and scaling AI architectures aligned to enterprise standards.

• Proven experience in MLOps and AI lifecycle management, with scalable deployments across AWS, GCP, and Azure.

• Bridging business and technical teams, owning high- and low-level design for services, products, and solutions.

• Optimizing solutions to balance functionality, security, usability, and cost.

Governance & Strategy:

• Experience establishing or operating within AI governance frameworks, with a focus on risk mitigation, Responsible AI compliance, and adherence to organizational standards.

• Ability to evaluate and manage technical risk, avoid technical debt, and ensure responsible deployment.

Set yourself apart:

• Willingness and ability to learn quickly and apply creative thinking to drive innovative solutions.

• Mastery of problem solving and solutioning.

• Proven background in statistics, mathematics, or macroeconomics.

• Commitment to delivering client impact through data-driven marketing and customer experience innovation.

What's in it for you:

Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as:

• 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice.

• Family-friendly and flexible work policies.

• Attractive pension plan with financial wellbeing support and resources.

• Private healthcare insurance plan and Mental Wellbeing support.

• Employee Assistance Programme, Career Development and Counselling.

• A range of generous Parental Leave offerings.

Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for.

Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.

About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces.Join Accenture to work at the heart of change.
Visit us at www.accenture.com

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