Lead Infrastructure Engineer | Relocate to Abu Dhabi

JR United Kingdom; United Kingdom; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading company in IT Security is seeking a Lead Infrastructure Engineer to relocate to Abu Dhabi. This role involves mentoring a team, optimizing IT operations, and ensuring compliance with security standards. The ideal candidate will have extensive experience in IT support and relevant technical skills.

Benefits

Generous annual leave package

Visa and Health Insurance for you and dependents

Relocation Package and support available

Qualifications

• Experience leading IT support teams and driving process improvements.
• Strong technical background with cloud services and networking.
• Ability to optimize service desk operations and maintain compliance.

Responsibilities

• Lead and mentor the IT support team, driving process improvements.
• Optimize service desk operations and monitor SLAs.
• Manage a team of 3 support engineers and ensure compliance with security standards.

Skills

L1/L2/L3 IT Support

Microsoft 365

Azure

Active Directory

Hardware

Networking

MDM Tools

Scripting

Infrastructure Security

Network Security

Education

Relevant certifications (e.g., ITIL, CCNA, CompTIA)

Tools

Jira

Git

Job description

Lead Infrastructure Engineer | Relocate to Abu Dhabi, United Arab Emirates

Client: UMATR

Location: Abu Dhabi, United Arab Emirates

Job Category: Other

EU work permit required: Yes

Job Views: 2

Posted: 23.05.2025

Expiry Date: 07.07.2025

Job Description:

Must relocate to Abu Dhabi - Relocation is provided for candidates outside the UAE

Salary: 28,000 AED to 38,000 AED (Negotiable, experience depending)

Our client is a rapidly growing startup at the forefront of IT Security innovation through their SaaS product suite. They are seeking a hands-on Engineer to lead and mentor the IT support team, driving process improvements, automation, and ensuring compliance with security standards. This role will be managing a team of 3 support engineers, and optimising AI Agents.

In this role, you will focus on optimising service desk operations and wider IT Infrastructure, monitor SLAs, and maintain a lean, efficient structure while fostering continuous improvement. This role is suitable for someone currently working as a Team Lead, Senior Engineer, or Support Desk Manager looking to develop their career toward an IT Manager position.

Technical Experience:

• Experienced with L1/L2/L3 IT Support
• Strong experience with Microsoft 365, Azure, and Active Directory
• Solid knowledge of Hardware and Networking
• Proficient in MDM Tools like Intune, Airwatch and Jamf, or similar
• Experience with tools like Jira and Git, or similar
• Experience with Scripting languages like Bash, PowerShell, or similar
• Familiarity with Infrastructure and Network Security
• Relevant certifications (e.g., ITIL, CCNA, CompTIA, or similar) - beneficial but not essential

What's in it for you?

• Salary: 28,000 AED to 38,000 AED per month
• Generous annual leave package
• Visa and Health Insurance for you and dependents
• Relocation Package and support available, if not already in the UAE

If you'd like to discuss the role and company further, please apply with your latest CV to be considered!