Lead Retail Sales Associate

Galls; England; On-site; GBP 20,000 - 30,000; Full time

Job summary

Galls is seeking a Lead Retail Sales Associate for a full-time role in Norfolk, VA. The position involves providing exceptional customer service, assisting with sales, and supporting branch management. Ideal candidates will have retail experience, strong communication skills, and a commitment to serving public safety professionals.

Benefits

Excellent medical/dental and vision coverage

401(k) retirement plan with company contribution

Generous employee discount

Tuition reimbursement

Daily Pay - Receive up to 50% of wages for hours worked

Qualifications

• Previous retail and/or customer service experience desired.
• Friendly, honest, and dependable.
• Ability to operate Point of Sale systems.

Responsibilities

• Assist Branch Management with multiple functions in running the store.
• Politely greet every customer and respond to their needs.
• Replenish merchandise and monitor floor stock.

Skills

Customer Service

Communication

Interpersonal Skills

Education

High School Diploma or GED equivalent

Job description

BRANCH LEAD RETAIL SALES - FULL TIME

Galls is looking for a Lead Retail Sales Associate - Full Time (Norfolk, VA) Monday - Friday Day Shift

Galls proudly serves America's Public Safety and Military professionals by combining the broadest selection of uniforms, equipment and solutions in the industry with relentless customer service. With a national footprint of more than 160 locations and over 1,800 associates, Galls is the largest retailer specializing in Public Safety. Over one million Law Enforcement, Firefighting, Emergency Medical, Federal, Military, Corrections, Security, Postal, Public Transportation, and other essential workers each year trust Galls as their service provider.

Galls, LLC offers many benefits to include:

• Excellent medical/dental and vision coverage- Eligible 1^st day of the month after start date


• 401(k) retirement plan with company contribution (because you will retire someday)


• Flexible benefits-choose what you like, ignore the rest


• Generous employee discount


• Vacation and Personal Time


• Paid Holidays


• Tuition reimbursement


• Day Shifts Only


• Daily Pay- Receive up to 50% of wages for hours worked DAILY!!!

As a Lead Retail Sales Associate in a Galls store, you can expect to provide exceptional customer service to our exceptional public safety professionals. You will interact with our customers on the sales floor; processing sales, assisting with uniform sizing, fittings, measuring, and help them select the right products to meet their needs.

WHAT YOU WILL DO

• Assist Branch Management with multiple functions in running the store and mentoring and coaching staff


• Politely greet every customer in a timely manner, developing trust quickly


• Respond to any and all customer needs on the floor


• Answer customer questions on price, quality, and usability of merchandise


• Up-sell products and recommend add-on items to help yield store profitability


• Present and arrange products in a manner that promotes sales


• Replenish merchandise and monitor floor stock to ensure appropriate inventory is available


• Complete necessary housekeeping to present a clean and orderly store


• Provide sizing, fittings, and measuring for any customer alterations


• Collaborate cross-functionally with Branch Operations, Sales, and other corporate teams


• Commit to our company's P.R.O.U.D. to Serve mission, policies, procedures, and practices


• Other duties assigned as needed

WHAT YOU BRING

• Previous retail and/or customer service experience desired


• High School Diploma or GED equivalent


• Friendly, honest, and dependable - you love to connect with people


• Solid communication and interpersonal skills - you can develop relationships quickly


• Resourcefulness (you may not always have the answers, but you know where to find them)


• Ability to operate Point of Sale systems, willing and able to learn new programs


• Confident working with little to no supervision


• Ability to stand for extended periods of time, operate all store equipment, and lift up to 50 pounds, with or without reasonable accommodation

WHAT TO SEND OUR WAY

• Your application with your resume or job history, highlighting your education, experience, and skills

Galls is an EEO/AA/Minorities/Female/Disabled/Veterans Employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please call Human Resources at 859-266-7227 with the nature of your accommodation request and include the Galls location and the title of the job opening.

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