Systems Development Manager

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Systems Development Manager, Artificial Intelligence and Machine Learning (AIML)

Employer: Amazon
Location: Thames Valley, Berkshire, United Kingdom
Salary: Competitive
Closing date: 17 Feb 2025

Sector: Data Science, Technology
Role: Manager
Contract Type: Permanent
Hours: Full Time

DESCRIPTION

Amazon Web Services (AWS) builds and operates some of the largest internet infrastructure on the planet; providing companies of all sizes with an infrastructure web services platform in the cloud. With AWS, you can provision compute power, storage, database, and other cloud resources as your business demands them.

AWS Utility Computing (UC) provides product innovations - from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS's services and features apart in the industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.

We are looking for an experienced Systems Engineering and Operations Leader to contribute to the growth of our organization within Amazon Web Services.

Key job responsibilities
We are currently looking for a Systems Development and Operations Leader to help us lead a new team responsible for our AIML services. You love to work with internal and external customers to execute projects and resolve issues. You will set the standard for automation and working at scale, dive deep into technical issues, and work diligently to improve the customer experience. You are a believer in the Dev-Ops model of service engineering, and you are excited to run operations in an environment where developers don't toss problems over the wall. And you are happiest when you are working with empowered, world-class engineers to meet world-class challenges. Finally, with your strong ownership bias, you have an infectious desire to continually improve how things are done.

A day in the life
In a typical day you will:

1. Lead the deployment and operation of services in regions with specialized security needs.
2. Report on the health of these services.
3. Drive root cause analyses, and coach others on doing them, as well as leading local development to improve operational performance.
4. Drive continual improvement in systems operations through tool building and automation.
5. Define and drive projects and report on their progress.
6. Meet with customers to develop relationships and clarify requirements.
7. Create and refine the staffing and support plan for these regions.
8. Work in an environment where operational excellence is truly the first priority.

About the team
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

BASIC QUALIFICATIONS

• Bachelor of Science in Computer Science, Engineering, or Mathematics or equivalent experience
• 7+ years of relevant hands-on engineering and administrative experience in networking, network services, operating systems
• 3+ years of experience as the systems engineering and operations leader for an Internet service or leading edge IT organization
• Demonstrated success building and leading teams

PREFERRED QUALIFICATIONS

• Masters Degree in Computer Science or related field
• Performance engineering and capacity planning background
• Strong engineering fundamentals (networking, network services, operating systems) and experience leading teams running Network Services such as DNS
• Leading development life cycle processes and best practices, esp. in the areas of deployment automation and monitoring
• Experience with the deployment and usage of monitoring systems and experience with forecasting and capacity planning systems
• Leading software development organizations in a 'DevOps' model and experience with distributed systems at scale
• Communication skills, both written and verbal

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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