EA with an Ops Brain — Build the Systems That Let Us Scale

JR United Kingdom; London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A dynamic opportunity at a leading company in London for an Operations Manager role. You'll shadow the CEO, develop standard operating procedures, and eventually lead the hiring process for a new sales team member. The position offers a hybrid work model, a clear career progression path, and an environment focused on efficiency and innovation.

Benefits

Annual budget for AI/no-code courses

20 days PTO + paid holidays

Office gym

Monthly socials

Qualifications

• 3+ years Executive-Assistant or Rev/Ops experience in a <30-person firm.
• Proven sales-process fluency.
• Ability to write clear summaries quickly.

Responsibilities

• Shadow CEO on prospect calls and create SOPs.
• Hire and onboard the SDR/AE.
• Manage operations and automate tasks.

Skills

Sales-process fluency

Process architect

Adaptability

Communication

Job description

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EA with an Ops Brain — Build the Systems That Let Us Scale, london

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Client:

Location:

london, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

You already run calendars blindfolded—now you’re hungry to run the whole engine. Imagine shadowing our CEO, documenting how she wins deals, then hiring the person who replaces you in that very process. Picture turning scattered know-how into bullet-proof SOPs, automating the boring bits with AI, and watching the company sprint because you cleared the runway.

If you’re itching to learn fast, build systems, and graduate from “assistant” to “integrator” inside a small, driven team—keep reading.

What You’ll Do (First 18 Months)

Shadow our CEO on every prospect & partner call. Turn discovery → proposal → close into step-by-step SOPs. Run follow-ups, proposals, CRM hygiene.

4 - 6 months – Hire Behind the CEO

Draft the JD, screen CVs, and onboard the SDR/AE who will own day-to-day sales admin.

• SDR/AE hired and ramped
• CEO fully out of “first + last-mile” sales work

7 - 18 months – Operations Lift-Off

Apply the same shadow → document → delegate cycle to HR, finance, compliance, and admin. Run weekly scorecard & Leadership team “L10” agenda. Automate low-value tasks with Zapier / GPT-4o.

We run a personal review with every team member each quarter. At 18 months we’ll formally review your progress toward our Operations Manager stage. Long-term, our 14-step career framework can take you from Administrator all the way to COO—we build leaders here.

Day-to-Day Snapshot

• Draft & route contracts via lawyer → DocuSign; chase signatures < 48 h.
• Maintain Monday company scorecard; flag reds; facilitate L10 agenda.
• Publish every new process in SweetProcess; schedule quarterly audits.
• Build Zapier / Make automations; present monthly “hours saved” report.
• Coordinate seamlessly with our part-time remote PA, full-time marketing & sales coordinator, and customer-success team to keep work flowing.

Who You Are

• 3 + yrs Executive-Assistant or Rev/Ops experience in a < 30-person firm.
• Proven sales-process fluency—CRM updates, proposals, follow-ups feel natural.
• Process architect: shadow, map, SOP, train, and move on.
• Adaptable, low-ego, zero-gossip discretion; treat CEO access as a duty of care.
• Write summaries a busy exec can scan in 20 seconds.

What We Offer

• Hybrid: 2-3 days/week at our London City office; remote the rest.
• Annual budget for AI / no-code courses to speed your growth.
• Clear published career framework—starting at Stage 3: Operations Manager / Integrator-Track with formal 18-month review.
• 20 days PTO + paid holidays, pension match, office gym, monthly socials.

Our Core Values (hell-yes to all or it’s not a fit)

• Know the goal: Always start with knowing the goal. Understand the task before you begin. Make sure your work helps to achieve that goal.
• Learn quickly: Apply feedback immediately, look for new tools and methods to improve, and use and follow best-practice checklists.
• Be a light: Have fun and share it with others. Focus on finding solutions, not problems. Stay enthusiastic and embrace change.
• Show courage: If you have evidence, stand up for your ideas. Be honest and direct. Be confident in your strengths.
• Give a damn: Deliver quality work on time. Improve your craft every week. Find new ways to help clients achieve their goals. Show your teammates that you care.

Apply by submitting your resume/cover letter!

What to Expect Next?

Once we review your application, if you're in the top 10% of candidates, you’ll move on to a qualifying assessment.

This stage includes:

• A few values- and qualifications-based questions.
• A brief, informal video introduction—just a way for us to get a sense of your personality.

LiveseySolar celebrates diversity and is an equal-opportunity employer. If you’re excited and feel mostly qualified, we want to hear from you.