Patient Flow Facilitator

MT Consulting Group; England; On-site; GBP 42,000 - 51,000; Full time

Job summary

An established industry player is seeking an enthusiastic individual to join their Integrated Discharge Team. This pivotal role focuses on optimizing hospital bed utilization by managing the Ealing Bridging process, ensuring timely and safe patient transfers. The successful candidate will work closely with multidisciplinary teams, demonstrating excellent organizational and communication skills. This position offers the opportunity to make a significant impact on patient care within a dynamic healthcare environment. If you are passionate about improving discharge processes and enhancing patient experiences, this role is perfect for you.

Qualifications

• Extensive experience in complex discharge planning and ability to teach junior staff.
• Experience working with older people and their specific needs.

Responsibilities

• Lead troubleshooting and communication with the Integrated Discharge Team.
• Coordinate daily meetings with ward discharge practitioners.

Skills

Organisational Skills

Interpersonal Skills

Communication Skills

Risk Management

Education

Diploma Level Education

Job description

Job Summary

We are looking for an enthusiastic and hardworking individual to join this exciting new post within the Integrated Discharge Team. We are a dynamic team that brings a variety of skills and knowledge. The successful candidate will be responsible for optimising hospital bed utilisation by managing the Ealing Bridging process and pathway. This will help to reduce the length of stay by ensuring timely, safe transfer/discharge of patients to the most appropriate and agreed environment.

Main duties of the job

1. Have the professional knowledge and leadership skills to take the lead in troubleshooting, communicating, and assisting the Integrated Discharge Team (IDT), Ward Discharge Practitioners, and Ward Managers/Matrons/MDT to ensure all electronic communications related to length of stay and discharge are updated daily.
2. Instigate and coordinate daily meetings with ward discharge co-practitioners/nurses in charge/IDT to understand and act upon required treatment plans and escalations. Attend routine and emergency bed meetings to provide feedback on escalations.
3. Work in close partnership with all hospital colleagues including multidisciplinary team members across health and social care.
4. Operate independently and proactively to ensure safe and timely discharges.
5. Act as a single point of communication to manage patients under the bridging pathway.

About Us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow, and beyond. Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country, with services including a top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK.
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease.
• Ealing Hospital: a busy district general hospital providing a range of clinical services, 24/7 emergency department, urgent care centre, and specialist care at Meadow House Hospice.
• Central Middlesex Hospital: hosting surgical and outpatient services, and collocated with an urgent care centre.

We are a university teaching NHS trust, committed to training future clinicians and advancing research benefits to the public.

Job Details

Posted on: 30 April 2025

Pay scheme: Agenda for Change

Band: Band 6

Salary: £42,939 to £50,697 per annum, inclusive of HCAS (pro rata)

Contract: Secondment

Working pattern: Full-time

Location: Ealing Hospital, 601 Uxbridge Road, Southall, UB1 3HW

Job Responsibilities

For main responsibilities, please see the attached Job Description and Person Specification.

Person Specification

Education / Qualification

• Evidence of extensive experience and knowledge in complex discharge planning, with the ability to teach and assess junior staff.
• Experience working across different agencies, recognizing each contribution.
• Educated to diploma level or relevant professional development.

Knowledge & Experience

• Experience of discharge planning within the acute setting.
• Experience working with older people and their specific needs.
• Proven experience working across directorates.

Desirable

• Understanding of Discharge to Assess Pathways.
• Experience working alongside community partners.

Skills

• Excellent organisational skills.
• Excellent interpersonal and communication skills.
• Evidence of risk management skills.

Leadership Skills

• Evidence of leadership skills and experience (desirable).

Additional Information

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure and Barring Service (DBS) check is required.

Applications requiring Skilled Worker sponsorship are welcome. For details, visit the UK Visas and Immigration website.

Guidance on criminal record certificates for overseas applicants is available.

Employer Details

London North West University Healthcare NHS Trust

Address: Ealing Hospital, 601 Uxbridge Road, Southall, UB1 3HW

Website: https://www.lnwh.nhs.uk