Bar and Waiting Team Member

TN United Kingdom; Eccles; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a proud family-owned brewery with nearly 200 years of history as a Bar and Waiting Team Member. You'll deliver exceptional customer service, support your colleagues, and share your passion for great food and drink in a vibrant pub environment. Enjoy benefits like discounts on food and drink, annual profit share, and opportunities for career growth.

Benefits

30% discount on food and drink for you and friends and family

50% off food when on shift

Discounted stays in hotels and inns

A fair share of tips

Annual profit share

Wellbeing support with Employee Assistance Programme

Opportunities to grow in your role

Access to JW BenefitHub for discounts

Qualifications

• Previous experience isn’t essential but being proactive, supportive, and passionate about hospitality is.

Responsibilities

• Providing best-in-class customer service tailored to the customer.
• Supporting teammates in all areas, helping out wherever needed.
• Recommending food and drink to customers confidently.

Skills

Customer Service

Team Support

Proactivity

Passion for Hospitality

Job description

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We are looking for Bar and Waiting Team Members to join our fabulous team.

What we offer our Bar and Waiting Team Members:

• 30% discount on food and drink across our pubs and inns for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• A fair share of tips
• Annual profit share, ensuring you share in the success of the company
• Wellbeing support with our Employee Assistance Programme
• Great opportunities to grow in your role and progress your career
• Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

What a Bar and Waiting Team Member does at JW Lees:

• You will be totally focused on our customers, providing best-in-class customer service and tailoring your service to suit the customer
• Supporting your teammates in all areas, helping out wherever needed. We are a family
• Know everything about our beers – we are a brewery and proud of it
• Be confident in recommending food and drink to our customers. We want brand ambassadors!
• Previous experience isn’t essential, but being proactive, supportive, and passionate about hospitality is!

About JW Lees:

Proudly family owned and nearly 200 years old, JW Lees is the original modern, traditional brewer. With 150 pubs, inns, and hotels across the North West and North Wales, we are passionate about great beer, fantastic food, and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:

• Proud
• Savvy
• Honest
• Passionate
• Personal
• Together